Help Desk

Contact the Help Desk

The Seattle University Help Desk provides technology support for all students, faculty, and staff. The Help Desk provides "Tier 1" technical support and makes referrals to internal or external IT contacts as needed to meet your request. 

New Hours: Monday-Friday 7am-7pm

Contact the Help Desk via the following:

Email: helpdesk@seattleu.edu

Phone: (206) 296-5571


Please note: Equipment and classroom requests must be made to the Help Desk at least 24 hours in advance.

For timely service regarding desktop support, please be prepared to give the Help Desk the following information or include it when emailing the Help Desk:

  • Your Computer Name and IP address (Type mypc.seattleu.edu into your browser.)
  • Your Computer's Asset Tag Number (This can be found on a sticker on the device itself.)
  • Your Building Name and Room Number
  • Your Contact Information