Please work with your supervisor or your department’s process to determine whether or not it’s ok to take your desktop computer home. You are welcome to use a personal computer to work remotely so as long as you are not using this device to store data that could be a security risk.
Using a university-owned computer is the preferred method for working remotely. Use the VPN or VDI to access university resources like T drive, Colleague, and Office365. A list is available of all software available on the VDI.
If you are using your personal computer, please do not store any data locally on your machine. This includes emails as well as files. Please use the VDI to access resources and save to the T drive OR use cloud-based services like Office 365. Note: do not use the desktop versions of OneDrive or Outlook to do university work as these would also save data on your personal computer.
University-owned desktop computers (not laptops) do not have WiFi chips. You will need to use an ethernet cable to connect to the internet.
Most users are not admins on their work computers. If you are getting a message prompting you to input admin credentials, please contact the Service Desk.
A Virtual Private Network (VPN) creates a secure, encrypted connection between a remote Windows or Mac computer and the Seattle University internal network. It allows access to specific secure internal systems or data that is not accessible directly from the Internet. It also includes access to your T: drive file shares but you must configure the mapped drive each time you connect over VPN. The Virtual Private Network is available for all Seattle University students, faculty, and staff. You will need to download the VPN client.
Yes, please follow the documentation provided here.
A full list of applications hosted on the VDI is available here.
A Virtual Desktop is exactly what it sounds like - a Seattle University computer workstation that can be accessed from anywhere with an internet connection and web browser. When you log into a computer lab workstation on campus, you're using the Virtual Desktop. Through the Virtual Desktop you have access to the following:
Please check your camera settings to ensure they are enabled for zoom. Documentation is available from Zoom. If you need additional assistance, please contact the Service Desk.
All students, faculty, and staff have been issued Zoom Pro licenses. If you believe you don’t have a Pro license, but you should, please contact the Service Desk.
Yes. You can use the VPN or VDI to access your T drive.
There are several options:
Departments will incur long distance charges for call forwarding to area codes outside the Seattle area. The Seattle area code is 206.
If you forward your Seattle U phone to a personal phone number, the voicemail greeting people will hear is your personal voicemail greeting.