Multi-Factor Authentication

Multi-Factor Authentication or MFA is part of a broader effort to increase SeattleU Cybersecurity Readiness to provide additional protection to university systems and applications used campus-wide. This will significantly reduce the likelihood of an outside-party gaining access to internal systems or compromising accounts by requiring an additional authentication step at the time of login. 

What is MFA? 

MFA uses a known secondary device (your cell phone) to verify your Seattle University account credentials when accessing the systems used to perform work-related tasks e.g., Colleague, SU email and more. It prevents anyone but you from accessing your account, even if they know your password. 

How do I Self Enroll in MFA? 

Users can self-enroll for MFA by filling out the Self Enrollment Form to be automatically added and start seeing MFA prompts within two hours of signing up. 

MFA is Required When Using the VPN

Currently, anyone using GlobalProtectVPN are required to register and authenticate through using MFA. When you log in for the first time, you will be prompted for additional security information and walked through the MFA registration process. Re-authentication for GlobalProtectVPN through your preferred authentication method will be required every 7 days.

To learn more, watch the video below or visit our Frequently Asked Questions page.

 

 

 

 

Contact the Service Desk

Service Desk Hours:

Monday - Friday 7:00am-7:00pm

Weekends - 9:00am-4:00pm

206-296-5571 

servicedesk@seattleu.edu 

IT Service Desk Portal