Service Desk

Contact the Service Desk

Due to high call volumes, our technicians are only assisting with password resets and locked accounts over the phone. If you are calling to reset your password, please have your SeattleU ID number ready. For other requests, please email us at A technician will get in touch with you to schedule a remote appointment if necessary.

Summer Service Desk Hours:
Monday - Friday 7:30am-5:00pm
Friday 7:30am-3:30pm
Weekends: Closed

Contact the Service Desk via the following:


Phone: 206-296-5571

Looking for information about Classroom Technology Support? Visit our Classroom Services page.
Please note: Equipment and classroom requests must be made to the Help Desk at least 24 hours in advance.

For timely service regarding desktop support, please be prepared to give the Service Desk the following information or include it when emailing the Service Desk:

  • Your Computer Name and IP address (Type into your browser.)
  • Your Computer's Asset Tag Number (This can be found on a sticker on the device itself.)
  • Your Building Name and Room Number
  • Your Contact Information

Need Help?

Service Desk Hours:
Monday - Friday: 7am-7pm
Weekends: Closed 

Contact the Service Desk: