The ITS project management team is committed to working with departments across campus to identify and design technology solutions. If you are about to start a technology-related project with us, please review the guidelines below. For a schedule of current project sprints, please click the link below:
Here are some key questions to ask before starting a project:
To request ITS support for your project, please first fill out the Project Request Form.
Stakeholder: A person with an interest in the outcome of the project. Stakeholders may have functional or technical roles and may be designated as primary or secondary stakeholders. Primary stakeholders provide sign-off on functional requirement specification documents.
Sponsoring Team or Department: The intended owner of the tool that is the outcome of the project. This group will typically own most of the data involved in the work.
Project Lead: The functional project lead acts as the subject matter expert and is responsible for leading project meetings, managing functional testing and signing off on any design documents or change requests. A technical project lead is usually a developer but in some cases may also be a business analyst or project manager.
Testing Team: Testing teams can include stakeholders and end users. The testing team is responsible for making sure that the end product meets all the requirements.
Functional Team Member: This person is responsible for ensuring completion of functional tasks, such as day-to-day operations and procedures, documentation, training and testing. Functional team members can also be stakeholders.
Business Analyst: Business analysts are responsible for defining detailed project requirements and working with stakeholders and functional teams to access and analyze needs.
Project Manager: A project manager oversees the overall progres of the project, including providing guidance on resource allocation, the scope of the project and work assignments.
Service Desk Hours:
Monday - Friday: 7am-7pm
Contact the Service Desk: