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Urgent concerns about student health and safety should be directed to the CARE Team

Immediate concern? Call Public Safety at 206-296-5911.

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Fast Facts

  • Campus Climate Incident Reporting Protocol: If you have seen, heard, or experienced a harmful incident on the basis of one or more of your or another individual’s actual or perceived identities, you may report that incident here.
  • NEW! In-Person IT Service Desk: The IT Service Desk offers in-person technical support for students Monday-Friday from 8 am to 6 pm on the Third Floor of Lemieux Library. Find out more information here.
  • Academic Calendar: The academic calendar can be found here.

COVID-19 Quick Facts

Technology, Tools, and Help

Click here for a step by step guide to log in to Zoom using your SU credentials. 

The Lemieux Library loans Chromebook laptops equipped with web cameras and microphones, and capable of joining Zoom and Teams calls. You can borrow a Chromebook for the quarter to support your online learning.

You may place a request for a Chromebook in the Library’s web catalog, Primo.

 

The Lemieux Library loans cellular hotspots with unlimited high-speed data to help students manage interruptions in their home internet service. You can borrow a bridge hotspot for up to 12 days if you are experiencing, or know you are about to experience an interruption in your home internet service.

You may place a request for a bridge hotspot in the Library’s web catalog, Primo.

If you need Canvas help while in Canvas, click the Help icon on the left side navigation bar. Here you will find a link to student-focused Canvas tutorials and a link to chat with the 24/7 Canvas support team. Alternatively, you can call the Canvas Help Desk 24/7 at (844) 668-0893. 

For detailed instructions on how to use Zoom, visit the CDLI Help Center for Student Support on Zoom. You can also call Zoom's 24/7 helpline at (888) 799-0125.

There are a number of things you can do to troubleshoot slow or unstable Zoom connections, ranging from how you connect to the internet to audio and video changes, that can make your Zoom meetings smoother. This article from Seattle U's IT Services has a list of steps to walk through quick ways to improve your connection.

Canvas is also available as a mobile app for Android and iOS. Many tasks in Canvas and most features can be accessed via the mobile app. 

Most of your classes can be completed using technology as simple as a Chromebook, but a few classes may have specialized software or high processing requirements. If you are in doubt, please reach out to your instructor and ask.

When submitting documents for classes, you will likely be asked to use Microsoft Word format. If you don't have a copy of Microsoft Office, Information Technology Services (ITS) provides students free access to Office 365

ITS also provides a virtual desktop that you can use off-campus to access the same software that is loaded onto computers in the labs around campus. 

The IT Service Desk offers help with a variety of technical issues. Beginning September 16th, you can get technical support in-person Monday-Friday from 8 am to 6 pm on the Third Floor of Lemieux Library. You can find out more about the services they offer and submit a service request here.

Academic Calendar and Academic Policy Changes

TBD indicates the class is taught on campus and in person but the specific classroom is not yet confirmed. 

Classes listed as “lecture” are all taught in person. 

 

Academic and Advising Resources

You can find your advisor and make an in-person or virtual appointment to ask them any questions you might have about your classes and your major using the instructions below. 

Pre-major Studies Advising: Connect via phone or email on the right side of the page.

Arts & Sciences Advising: Search for your major on this page to find your advisor. You can click the link under their name to set up an appointment with them or email them for a quick response.

Albers School of Business and Economics: Use the links on the top right side of the page to set up an appointment or use the hours listed in the middle of the page to do drop-in advising.

College of Science and Engineering: Use the contact information on the right side of the page to schedule an appointment.

College of Nursing: Follow the steps at the bottom of the page to find your advisor or send an email to set up an appointment.

 

You can find out whether your classes will be online and synchronous, online and asynchronous, hybrid, or in-person in Student Planning on MySeattleU.

Please check the Academic Calendar for withdrawal deadlines for each quarter. Reach out to the Student Persistence Team to consider all your options, including financial aid. If you just need to change your schedule, contact your advising center.

 

Reach out to your advising center. If you don’t know who your advisor is or your program doesn’t have one, please contact the Student Support Center above and we’ll get you in touch with the right person. 

Seattle University provides computer labs offering secure, high-speed internet and campus network access, along with various software packages including the Microsoft Office Suite.

An active Seattle University Campus Card and network account is required to access computer lab stations.

All computer labs include multi-function printer/scanner/copiers, part of the Managed Print Services program.

The Lemieux Library and McGoldrick Learning Commons is home to three campus computer labs, plus the Media Production Center, a dedicated lab for multimedia projects.

There are 7 public printers across three floors of the library, as well as a dedicated scanner on the third floor for scanning bound materials like books and journals.

Prepare for registration by visiting Student Planning Support and Videos to plan your degree and potential courses using the short video tutorials. If you are an undergraduate student, share your plan with your advisor for their review before registration begins. 

You will register for classes by using Quicklinks and clicking on "MYSEATTLEU & STUDENT PLANNING."

SU Campus Store and Course Materials

SU Campus Store is offering free shipping for online orders with a $65 minimum purchase. Curbside pickup is also available Monday-Friday 8:30-4:30. Learn more here.

The SU Campus Store has a wide range of headphones and earbuds with mics. Visit their page for the full array of options.

All course packs can be found at SU Campus Store. Go to the SU Campus Store website to order your course materials.

Yes! Simply mail the book back to us at 1125 12th Ave, Suite A, Seattle, WA 98122 with the receipt that came with your book. Returns must be postmarked within 2 weeks of your date of purchase.

If your book was in digital format, just email Store Manager Marc Parrish with your order number and the title of the digital book you would like to return. If the request is received within 14 days of date of purchase and you have read or "clicked through" less than 10% off the book, we can process a refund for you.

Easy! Just log on to your account online at www.SUCampusStore.com. View your order history and find the rental you wish to keep. Simply click "Convert to Purchase" to initiate the process. The transaction will only be for the difference in price between rental and purchase, and then the book is yours to keep.

Customers have the option to return books in person through curbside dropoff Monday-Friday 8:30-4:30 by calling the number on the door. To do so, please bring your books in a box or a bag labeled with your name, phone number, and email address.

Otherwise, customers can return by mail at their own expense (USPS media mail is the most affordable option) to 1125 12th Ave, Suite A, Seattle, WA 98122. Please attempt to return books by the date stated on your receipt.

We know this is a challenging time for everyone, and do not want to make your lives any harder. We are building in a cushion to allow for extended shipping times in order to ensure your card does not get charged if the books are shipped by the due date on your receipt.

Most items we sell in store are available online at www.SUCampusStore.com. Be on the lookout for special offers including additional discounts and free shipping.

Financial Aid Resources

Student Financial Services is always available to discuss changing circumstances and needs of students. Please contact our staff if you have any significant changes in your family or individual financial situation. Find us via email at financialservices@seattleu.edu or by phone at 206-220-8020 during our normal business hours.

 

Seattle University has several options to help students who are experiencing food insecurity.

  • Food pantry: The Office of Multicultural Affairs operates a food pantry that offers a once a week pick up. An SU ID is all that is required to put in an order by noon on Wednesdays. More details can be found here.
  • Emergency Redhawk Dining Cards: The Emergency Redhawk Dining Card program provides short-term aid for students experiencing unexpected financial emergency and lack access to food. Students can submit an application on ConnectSU to determine eligibility for the program. The application is available on ConnectSU and more details can be found here.

 

Beyond Seattle U, there are other options that might be helpful:

  • Food banks: This link lists all of the area food banks in Seattle and their location and hours.

Library and Learning Commons Resources

The most current information about library services and new access and affordability initiatives can be found on the library blog.

Group Study Rooms in the library are open for walk-up and reserved study. Group Study Rooms seat from 4-16.

The Library also offers 40 Zoom Ready Rooms on the 4th and 5th floors, for individual students to use to join hybrid or online classes.

The Lemieux Library and McGoldrick Learning Commons is open for the quarter. You can review our hours and holidays here.

 

The Lemieux Library and McGoldrick Learning Commons is open for the quarter.

You can review our hours and holidays here.

Group Study Rooms in the library are open for walk-up and reserved study. Group Study Rooms seat from 4-16.

The Library also offers 40 Zoom Ready Rooms on the 4th and 5th floors, for individual students to use to join hybrid or online classes.

Services in the Learning Commons, including the Math Lab, Writing Center, and Learning Assistance Programs are also open for the quarter. See their websites for information about services and to make appointments.

The Media Production Center (MPC) is also open for the quarter. Learn more about the offerings in the MPC and plan your visit on the library’s website.

Seattle University provides computer labs offering secure, high-speed internet and campus network access, along with various software packages including the Microsoft Office Suite.

An active Seattle University Campus Card and network account is required to access computer lab stations.

All computer labs include multi-function printer/scanner/copiers, part of the Managed Print Services program.

The Lemieux Library and McGoldrick Learning Commons is home to three campus computer labs, plus the Media Production Center, a dedicated lab for multimedia projects.

There are 7 public printers across three floors of the library, as well as a dedicated scanner on the third floor for scanning bound materials like books and journals.

The Media Production Center (MPC) is open for the quarter. Learn more about the offerings in the MPC and plan your visit on the library’s website.

Research Services

Research help is available to students at any stage in the research process. Students can schedule a consultation with our team of Research Services Librarians and Student Peer Research Consultants (SPRCs) to get help finding and assessing sources, learn database search skills, and develop research topics.

Check out our Research Services page for more details. Seattle University Librarians will be staffing our 24/7 chat service from 10am - 6pm Monday through Thursday, and 10am - 4pm on Friday. To learn more, or for assistance via chat/phone/email, check out our Get Research Help page or Book a Consultation.

Online Research Guides

The Library has published multiple subject research guides available to help you explore the online resources available to you and your department.

The Learning Assistance Programs (LAP) offers individual consulting appointments and online learning resources. Please visit our website for the most updated information about accessing services or e-mail us at learningassistance@seattleu.edu.

The Seattle University Writing Center offers online writing consultations. Visit our website to learn more.

Learning Assistance Programs does not offer math tutoring over the summer, but students can still make individual consulting appointments for issues including math anxiety, study strategies, using your math textbook, how to talk to your professor, and much more. 
Additionally, math faculty offer course support for their classes as well. 
Please visit the Math Lab website for the most up-to-date information.

Disability Resources

You can contact our Disability Services office here to learn about the support programs offered to students with disabilities. 

To find out what support is available and how to access Disability Services, please visit our Getting Started webpage.

International Students

Yes.

Due to the current situation caused by the coronavirus/COVID-19, the Department of Homeland Security (DHS) is allowing students on an F-1 student visa to take online courses and Seattle University has been designated as hybrid through the end of December 2021 and will most likely apply for an extension as conditions continue. 

Please remember you still need to be registered full-time to maintain status.

Under the current temporary rule, if fall is your first term in F-1 status in the United States, you should be taking at least one course that has an in-person component. 

If you are outside the U.S., you can be fully online but will not be in F-1 status unless you already have a Continued Attendance SEVIS Form I-20. 

Please check with the International Student Center (ISC) for your specific requirements.

You will only need an updated Form I-20 if you have left the country and will need an updated travel signature to return to the U.S. 

If you remain in the U.S. and have a travel signature that is not more than 6 months old, you do not need an updated Form I-20 at this time. 

Please contact the International Student Center (ISC) if you would like an updated document.

If you need an updated Form I-20, DHS is allowing electronic documents to be official so your immigration advisor can send you your updated SEVIS Form I-20 via email.

You should still print the document in color and sign page 1 before using it. 

If you have other documents, such as an Employment Authorization Document (EAD) for your post-completion Optional Practical Training (OPT), your immigration advisor at the ISC can coordinate having that mailed to you.

Yes.

Please contact your immigration advisor at the ISC to coordinate an appointment and we will support you in filing your application through the new online application procedure.

Yes! The fall schedule is still being determined, but for summer hours we are available via email and zoom Monday through Friday and via chat on our website from 1 to 4 pm Monday through Wednesday and zoom office hours Launch Meeting - Zoom from 2 to 3 pm Thursday and 10 to 11 am Fridays.

 

Yes!  We regularly send out updates to our ISC email list.  If you are a current international student and not receiving these emails, please email watanad@seattleu.edu to be added to the distribution list.

Veteran Students

For the most up-to-date answers about Veteran benefits and resources, contact va@seattleu.edu, or call 206-296-6333 and mention that you are receiving VA benefits.

You can also learn more at the Veteran Community page.

Counseling and Psychological Services

  • Counseling and Psychological Services (CAPS) is a professional team of licensed clinicians who provide time-limited individual psychotherapy for current SU students, as well as referral services for those requiring specialized or ongoing care. There is no charge to access CAPS services and services are confidential. Learn more about CAPS here.
  • TimelyCare is a nationwide telehealth service that Seattle U has partnered with in order to expand student access to 24/7 virtual medical and mental healthcare. TimelyCare mental health services include short term scheduled counseling appointments with a mental health professional, as well as TalkNow which provides 24/7 on demand access to mental health support to talk about anything at any time through a phone call or video messaging. Learn more about TimelyCare here.

If you are interested in on-going therapy, you may want to work with a therapist off campus, since CAPS and TimelyCare are both short-term therapy options for SU students. CAPS can help you find appropriate referral resources for therapists, psychiatrists, and other mental health resources wherever the student is located. For help with referrals, contact CAPS at 206-296-6090, email caps@seattleu.edu, or find more information about referrals here.

  • For Fall Quarter, CAPS is open M-F from 8:30 am to 12:00 pm and from 1:00 pm to 4:30 pm. Students can stop by the CAPS office in the James C. Pigott Pavilion for Leadership, Room 120 to schedule an appointment with a counselor or learn more about the services provided by CAPS.
  • Currently, all counseling appointments are being provided via teletherapy. Students can schedule an appointment by calling (206) 296-6090, emailing caps@seattleu.edu, or stopping by the CAPS office.

If you have an immediate concern about a student’s life safety or the safety of others, please call the SU Department of Public Safety at 206-296-5911. If you have other concerns about any SU student, you can share your concern and relevant information with the CARE Team, an interdisciplinary team that can help students who need resources and support for a variety of reasons. You can also call CAPS to schedule a consultation; a CAPS clinician can help provide information about any other campus resources that may be relevant for your situation.

  • The 988 Suicide and Crisis Lifeline provides free and confidential emotional support to people in suicidal crisis or emotional distress 24/7 via phone, text, or online chat. Call 988 or visit their website.
  • Crisis Connections (866-427-4747) is a 24 hour crisis line local to King County and the surrounding areas. Anyone can call at any time to receive support with an emotional or suicidal crisis and learn about local options for support.
  • The Office of Wellness and Health Promotion empowers healthy decision making about physical wellness, mental health, alcohol and other drugs, as well as healthy relationships. Staff are available to provide resources and help develop plans for sustainable wellbeing, and peer support is also available through the Health and Wellness Crew (HAWC).
  • Campus Ministry provides additional support for students through Pastoral Care and Conversations for students looking for one-on-one support or guidance from a campus minister. All students of any religious, secular, or spiritual background can talk with Campus Ministers as they process life experiences.
  • All Seattle U students have free access to a premium account with Sanvello, an app providing self-help tools that target symptoms of anxiety, stress, and depression. Learn more about Sanvello here.

Student Health Center

The most up-to-date list of local testing sites can be found here: COVID-19 Testing

The closest location to campus is the Curative kiosk located at 1300 E Columbia St, Seattle, WA. To schedule your appointment go to https://book.curative.com/sites/33027

Please visit Symptoms, Exposure, Positive Test? if you are symptomatic or have been exposed to COVID for more information on isolation, quarantine and safety precautions.

If you are experiencing an emergency and are on campus, please call SU Public Safety at 206-296-5911. If you are off campus, call 911.

For non-emergent care, all students can get telehealth care through Seattle University's new partnership with TimelyCare. TimelyCare offers 24/7 medical and mental telehealth services through their website and mobile app.

Click here for more information on TimelyCare's services and to access care.

Students, faculty, and staff, who have tested positive for COVID-19, are asked to please notify the Case Management Team as soon as possible by sending an email to covid-19-report@seattleu.edu

The Seattle University COVID-19 website is updated regularly to reflect the latest developments. We are acting according to public health guidance and directives and the most up-to-date information. 

International students are required to have insurance and will be automatically enrolled in SU's student health insurance plan through Aetna unless you provide proof of comparable coverage. More information on international student insurance can be found here.

Beginning in Fall 2022, Seattle University will no longer offer a school-sponsored health insurance plan for domestic students, and domestic undergraduate students are no longer required to provide proof of insurance. More information about that change can be found here. Losing coverage is a "life event" that qualifies students for a special enrollment for other insurance plans outside of the open enrollment period.

If you are a Washington resident, free or low-cost Apple Health is available year-round and a Special Enrollment is available if you have certain life changes. If you do not qualify for free or low-cost Apple Health, you may still qualify for a Special Enrollment if you have a qualifying life change. Call 1-855-923-4633 or visit their webpage to learn more. You can also explore other insurance plans through the Washington ACA Marketplace.

Spirituality

The Chapel of St. Ignatius at Seattle University currently offers Sunday Masses at 11 a.m. and 8 p.m., with the Sacrament of Reconciliation offered at 7:15 p.m. Weekday Masses will resume on August 1.

All are welcome to attend regardless of university affiliation.

To learn more, visit Campus Ministry.

 

 

Yes! Campus Ministers can accompany and support students as they process their life experiences. Students may be having difficulty adjusting, grieving the changes, looking for community, trying to find meaning, or needing extra support as they navigate this quarter. 

Students can now connect with a Campus Minister through an online form. A Campus Minister will then reach out to the student within one business day to schedule a time together for a video or phone call. Students do not have to identify as religious or spiritual to talk with a Campus Minister.  

Campus Ministry is offering opportunities for undergraduate and graduate students to engage in the intersections of faith, community, and social justice in new ways this quarter. Refer to the Campus Ministry main page to learn more, subscribe to the weekly newsletter, and register for programs. 

Offerings include: a faith and justice conversation cohort, an interfaith immersion cohort, a retreat in daily life, religious student group gatherings and holidays, personal spiritual accompaniment, and more.

Housing

Students may use their meal plans at one of 7 dining locations. These include: 

  • Cherry Street Market, the main dining venue in the Student Center
  • The Bistro on the 3rd floor on the Student Center
  • The Byte Café in the library
  • The Sidebar in the Law School
  • The Bottom Line in Pigott
  • The Cave Convenience Store in Campion
  • The Convergence Café in the new Senegal Center

Daily menus can be found at the Redhawk Dining websiteDaily hours and station option hours can be found here. 

Currently, students are welcome to have guests on campus. However, as the pandemic continues there may be changing expectations and limitations on guests in the residence hall or on-campus. See here for more information.

Anyone who identifies themselves in these higher-risk categories should strongly consider not staying on campus. If you are a student who needs to live on campus, then it is important for you to be located in a single room with your own bathroom and kitchen. If that is not your current housing situation, please notify the Student Health Center and they can share your need for a private room without sharing any details of your health history with Housing & Residence Life. The Student Health Center can be notified by email at studenthealthcenter@seattleu.edu or by phone at 206-296-6245. If you’re not sure what is considered a high-risk condition, please see here.

We are asking all students to take proactive steps to prevent the spread of illness. These include taking the following precautions: 

  • Get vaccinated! All SU students (undergraduate, graduate, and professional), as well as Faculty and Staff, will be required to receive the COVID-19 vaccine and report it to the university prior to arriving on campus in the fall. For more information: COVID-19 Vaccine Registration - COVID-19 Response - Seattle University.
  • Wash hands frequently with soap and water for at least 20 seconds. If hand washing facilities are not available, use hand sanitizer with at least 60% alcohol content.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Cover your mouth/nose with a tissue or sleeve when coughing or sneezing, then throw out the used tissue.
  • Avoid sharing personal items like drinking glasses, eating utensils, and towels with other people.
  • Get an adequate amount of sleep and don’t forget to exercise.
  • If you are experiencing symptoms, stay in your room to avoid exposing others and get tested for COVID-19 as soon as possible. We encourage all students to bring their own rapid test kits to keep in their on-campus housing. The closest testing center to campus is the Curative kiosk located at 1300 E Columbia St (across from the Columbia Building). You can book a testing appointment at https://book.curative.com/sites/33027

If you test positive or are experiencing any symptoms that have been associated with COVID-19, inform the university as soon as possible so that we may assist where possible. 

In either case, please send a self-report sent to Covid-19-Report@seattleu.edu.  

Visit the Office of the Dean of Students for recent communications regarding housing and student expectations.

Students living on campus will receive mail in their student mailbox in their residence hall. Any mail that will not fit in the student mailboxes will be held at the front desk of your residence hall and a package notification will be left in your mailbox. To pick up your package, please bring your student ID and the package notification to the front desk. 

Student addresses are based on their housing assignment for the term. You can get your campus address here: Mail and Packages

Seattle University Housing and Residence Life has limited availability for on-campus housing for graduate and law students in Vi-Hilbert Hall, The Douglas Apartments, and The Murphy Apartments. Click here for more information about graduate and law student housing options.

We are open and here to help, but please note that we are working remotely at this time.  Please send any questions or concerns to housing@seattleu.edu and include your contact information so we can respond to your questions as soon as possible. You can also reach out to your building Area Coordinator for assistance.

 

Have a great quarter, Redhawks!