The Technical Purchasing department facilitates Technical Purchases on campus. If you have a question about a non-technical purchase please contact Procurement.
Standard computer models are available in the ProcureSU system. These standards ensure that the products we order work with the systems we use on campus. Limiting the amount of variation not only ensures that you are purchasing a product that ITS supports, but also keeps our costs low. Many features on our standard computers can be customized to meet your needs; you can do this through ProcureSU or by contacting Technical Purchasing for assistance.
These standard computers are now conveniently located within the Dell and CDW-G catalogs in ProcureSU. You will see these items on the homepage of both punch-out catalogs. We do not support purchases for computers made through Amazon or B&H Photo. Apple products and Microsoft Surface tablets can be ordered through CDW-G.
|Desktop||Laptop||Tablet||Lightweight||Available through Computer Refresh||Webcam|
|Dell Latitude 5490||X||X||X|
|Dell Latitude 7390||X||X||X||X|
|Apple Macbook Pro||X||X||X|
|Apple Macbook Air||X||X||X||X|
|Microsoft Surface Pro||X||X||X|
For more information, review the full matrix here: Campus Computer Standards.
Non-standard computers and tablets
If your needs cannot be met through a standard computer, please fill out the IT Non-Standard Purchase Request Form found on ProcureSU so we can find something that fits your requirements. Note that all iPad purchases must go through this form. Some non-standard computers and tablets, including iPads, will be treated as personal devices. ITS will not be able to provide software or support beyond helping you to connect it to the SU network. Once the form is submitted Technical Purchasing is notified and will begin working on your request.
ITS has pre-selected a number of monitors on our CDW-G catalog that we recommend for purchase. The factors most people consider are: price, size, adjustability (vertical, swivel, etc.) and resolution. ITS does not require nor recommend you purchase a warranty on these items. Monitors are also available for purchase through the Dell catalog when you are purchasing a standard computer, these will be part of your bundle if you select them. Please submit an IT Non-Standard Purchase Request Form in ProcureSU for specialty requests that are not found in our catalogs.
Peripherals and accessories
Computer peripherals and accessories can be found within our CDW-G and Dell catalogs. We suggest using the Dell catalog for docking stations for your Dell laptop. The CDW-G catalog is best suited for finding keyboards, mice, speakers, headsets, webcams and much more. You can find these items through the homepage of the CDW-G catalog below the standard computers. Items are catagorized under the "Approved Accessories Section". We do not recommend purchasing electronics through Amazon as there is not a guarantee that the products purchased on their site are genuine and there is not a guaranteed return option for many items they sell.
If you need a docking station for your refreshed computer please contact Technical Purchasing for assistance. We will then build a cart for you with the appropriate docking station.
Printers & Toner
Seattle University has a contract with Copiers Northwest for print and copy services. This is sometimes noted as "MPS" or "Managed Print Services". The University no longer purchases or reimburses printers or toner because these items are provided through the service contract; this policy was approved by the Cabinet as part of the MPS program.
There are a small number of exceptions granted to the MPS-only printer rule. Generally, exceptions are for specialty printers such as those used to print large-scale posters (Fine Arts Department) or checks (Controller's Office). Some faculty and staff have chosen to personally purchase and maintain their own printers, so you may notice small desktop printers in offices around campus.
Questions about MPS and requests for exceptions can be directed to Cassidy Scandola, Director of Procurement, who oversees the Copies Northwest contract. If the request comes through ProcureSU, ITS Technical Purchasing will consult with the Procurement Office.
Technical support questions can be sent to the Help Desk for routing to the appropriate team and problem resolution. The Help Desk can be reached at (206) 296-5571 or firstname.lastname@example.org.
For information on pre-installed software and available software in the Virtual Desktop, please visit the Standard Software page.
To purchase software, please fill out the IT Non-Standard Purchase Request Form in ProcureSU. After your request is submitted, Technical Purchasing will get a quote for the product and build a cart for you in the ProcureSU system. Once the license key is received from the vendor, that information will go to our technicians who will schedule a time to install the software on your computer.
One of the Core Values that Seattle University holds is Leadership. Our goal is to develop responsible leaders, who are committed to the common good. One of the ways that ITS is able to provide leadership is through Sustainability.
The Computer Refresh Program enables us to keep computers on campus up to date and recycle old technology. After a user has had their computer refreshed, the old computer is removed by a vendor so it can be sold/reused, recycled, or disposed of.
For assistant, please contact Technical Purchasing at (206) 296-2317 or TechPurchasing@seattleu.edu, Monday-Friday from 8:00am to 4:30pm.
Please put in a work order with Facilities to determine what configuration would best fit your desk. Facilities will then help you determine what size monitors, and arms should be ordered. Based on this information, Technical Purchasing will be able to help you order your monitors by building a cart in the ProcureSU system. When the monitors and arms arrive, you will need to submit an additional work order with Facilities to have the items installed.
Review: All Tech Contracts must be reviewed by the CIO. This includes $0 contracts/master agreements. Exceptions include when the contract uses a pre-approved template or is a service order under a signed master agreement.
Signature: (vendor first, SU last) Once the contract language is approved, it should be signed by the vendor first to avoid any problems returning countersigned contracts. At SU, contracts can only be signed by those authorized to so by the Board of Trustees or have delegates authority. This is a short list of individuals. If you have any questions about who has signature authority for a specific contract please contact University Counsel.
Purchase Order: After the contract is fully executed, enter it into ProcureSU to obtain a Purchase Order (PO). How it gets entered depends on the type of contract (non-catalog item, multi-year contract, declining balance, etc.). The regular approval workflow will apply.
Please submit a IT Non-Standard Purchase Request Form in ProcureSU.
ITS uses a ticketing system called SNOW to track the status of ordered items. When the PO is sent to the vendor through ProcureSU, Technical Purchasing is notified. We then create a ticket to track the item(s). Once the item(s) is delivered to ITS, Technical Purchasing will comment on the ticket to let you know what items have arrived and when. After all of the items in the order have arrived, the ticket will be assigned to our technicians to deliver or configure them. Once the items have been delivered, the ticket will be closed.
Please contact TechPurchasing@seattleu.edu for assistance.
Call the Help Desk
+1 (206) 296-5571
Email the Help Desk
Open a support ticket