ITS has a variety of phone services for employees working off campus. Please refer to the table below to determine which solution best suits your needs.
|I want to...||Solutions Available||How to Request|
|Forward calls to another SeattleU number||Follow the instructions in the Support Article|
|Forward calls to my mobile phone or non-SU phone||Cisco Self Care Portal||Follow the instructions in the Support Article|
|Calls to my desk phone ring simultaneously on my mobile phone||Single Number Reach||Phone Support Form|
|Make calls and receive calls on my mobile phone using my SeattleU number (single phone lines only)||Cisco Jabber||
Follow the Jabber instructions on the Softphones page
|Make calls and receive calls on my personal or SU-owned computer using my SeattleU number (single phone lines only)||Cisco Jabber||Follow the Jabber instructions on the Softphones page|
|Make calls and receive calls on my personal or SU-owned computer using my SeattleU number plus additional numbers such as a department main line (up to 4 lines total)||Phone Support Form|
Use the Phone Support Form to create a ticket directly with our staff for one of the following support needs:
If you are moving to a different space on campus, please fill out the Device Relocation Request.
Basic Phone Features
Select your phone to learn more about its buttons and functions:
To Change Your Phone Greeting
ITS provides campus phone services to Seattle University. ITS does not support mobile phones. University mobile phones are ordered, provided, and supported through the Campus Store. Please contact them at 206-325-6002 for assistance.
Service Desk Hours:
Monday - Friday: 7am-7pm
Contact the Service Desk: