ITS has a variety of phone services for employees working off campus. Please refer to the table below to determine which solution best suits your needs.
|I want to...||Solutions Available||How to Request|
|Forward calls to another SeattleU number||Follow the instructions in the Support Article|
|Forward calls to my mobile phone or non-SU phone||JIRA Wiki Pages||Follow the instructions in the Wiki Article|
|Calls to my desk phone ring simultaneously on my mobile phone||Phone Support Form|
|Make calls and receive calls on my mobile phone using my SeattleU number (single phone lines only)||Cisco Jabber||
Follow the Jabber instructions on the Softphones page
|Make calls and receive calls on my personal or SU-owned computer using my SeattleU number (single phone lines only)||Cisco Jabber||Follow the Jabber instructions on the|
|Make calls and receive calls on my personal or SU-owned computer using my SeattleU number plus additional numbers such as a department main line (up to 4 lines total)||
Cisco IP Communicator (requires )
|Phone Support Form|
Use the Phone Support Form to create a ticket directly with our staff for one of the following support needs:
If you are moving to a different space on campus, please fill out the Device Relocation Request.
Basic Phone Features
Select your phone to learn more about its buttons and functions:
To Change Your Phone Greeting
ITS provides campus phone services to Seattle University. ITS does not support mobile phones. University mobile phones are ordered, provided, and supported through the Campus Store. Please contact them at 206-325-6002 for assistance.
Located on the 3rd Floor, Lemieux Library
Open Monday – Friday, 8am to 6pm
Remote & Self-Service
The Self-Service Portal has an easy-to-search knowledge base, and you can open a support ticket based on your specific request. You can also view the status of your tickets.
Servicedesk@seattleu.edu or (206) 296-5571
Monday – Friday, 7:30am to 7pm
Saturday – Sunday, 9am to 4pm
Visit the IT Services website for quick start guides, download links, and more.