Planned Systems Maintenance

Planned Systems Maintenance occurs every month to ensure university systems and services stay up to date. Below is a list of schedules and affected services. Additional information will be posted as it becomes available.


Planned Systems Maintenance 2020-2021

June 28, 2020 6am-noon
July 19, 2020 6am-noon
July 26, 2020 6am-noon
August 16, 2020 6am-noon
August 23, 2020 6am-noon
September 27, 2020 6am-noon
October 18, 2020 6am-noon
November 15, 2020 6am-noon
December 20, 2020 6am-noon
January 24, 2021 6am-noon
February 21, 2021 6am-noon
March 28, 2021 6am-noon
April 18, 2021 6am-noon
May 16, 2021 6am-noon
June 20, 2021 6am-noon

Monthly Windows Patching

Windows patching occurs every month, to keep university systems secure and up-to-date. The following services are intermittently unavailable during this maintenance:

  • Cherwell
  • Colleague
  • ConnectSU
  • Crestron Fusion
  • EMS and VEMS
  • Fusion
  • ImageNow
  • InformSU
  • Managed Print Services (MPS)
  • Medicat
  • Net Community
  • P: and T: Drives
  • ProcureSU
  • Raiser's Edge
  • SUOnline (including WebAdvisor & Self-Service)
  • StarFish
  • StarRez
  • TrakaWeb
  • Virtual Desktop (VDI)
  • Vuetura Trac

All other technology services not mentioned will remain available for the duration of the maintenance window. Questions? Please contact the Service Desk at 206-296-5571 or


Sunday, June 28 

Monthly System Patches/Updates 6:00am to noon  

Services listed above will be intermittently unavailable during this window.

Additionally, SCCM imaging will be unavailable during this window.   

Building Network Connectivity 6:00am to noon  

Wired and wireless network access will be unavailable in the following buildings: 

  • Bannan Science and Engineering Buildings (BANN and ENGR) 
  • Bellarmine Hall (BELL) 
  • Vi Hilber Hall (HILB) 
  • 1401 East Jefferson Building (JEFF) 
  • James C. Pigott Pavilion (PAVL) 
  • Sullivan Hall School of Law (SLLH) 
  • Student Center (STCN) 

Sunday, July 19

Monthly System Patches/Updates 6:00am to noon  

Services listed above will be intermittently unavailable during this window.

Friday, July 24

To GlobalProtect VPN users: A new version of GlobalProtect is being published on the VPN host at 8pm Friday, July 24th.  Please activate your GlobalProtect client anytime after 8:15pm Fri July 24th to initiate the silent upgrade of the GlobalProtect software on your device.  You do not have to be an Administrator on your computer to run this update. Plan to leave your GlobalProtect session connected for at least 20 minutes to allow the silent upgrade to run, which once installed will disconnect the VPN session.  You can verify the GlobalProtect version by clicking the three horizontal lines in the upper right GlobalProtect window, select "About", and review the "Version value".  The new version is 5.1.5 .


Summer Service Desk Hours:
Monday - Friday 7:30am-5:00pm
Friday 7:30am-3:30pm
Weekends: Closed

Contact the Service Desk: