Planned Systems Maintenance

Planned Systems Maintenance occurs every month to ensure university systems and services stay up to date. Below is a list of schedules and affected services. Additional information will be posted as it becomes available.

 

Planned Systems Maintenance 2020-2021

DateTime
June 28, 2020 6am-noon
July 19, 2020 6am-noon
July 26, 2020 6am-noon
August 16, 2020 6am-noon
August 23, 2020 6am-noon
September 27, 2020 6am-noon
October 18, 2020 6am-noon
November 15, 2020 6am-noon
December 20, 2020 6am-noon
January 24, 2021 6am-noon
February 21, 2021 6am-noon
March 28, 2021 6am-noon
April 18, 2021 6am-noon
May 16, 2021 6am-noon
June 20, 2021 6am-noon

Monthly Windows Patching

Windows patching occurs every month, to keep university systems secure and up-to-date. The following services are intermittently unavailable during this maintenance:

  • Colleague
  • ConnectSU
  • Crestron Fusion
  • EMS and VEMS
  • Fusion
  • ImageNow
  • InformSU
  • Managed Print Services (MPS)
  • Medicat
  • my.SeattleU (Self-Service)
  • Net Community
  • P: and T: Drives
  • ProcureSU
  • Raiser's Edge
  • SUOnline (WebAdvisor)
  • StarFish
  • StarRez
  • TrakaWeb
  • Virtual Desktop (VDI)
  • Vuetura Trac

All other technology services not mentioned will remain available for the duration of the maintenance window. Questions? Please contact the Service Desk at 206-296-5571 or servicedesk@seattleu.edu

 

Sunday, June 28 

Monthly System Patches/Updates 6:00am to noon  

Services listed above will be intermittently unavailable during this window.

Additionally, SCCM imaging will be unavailable during this window.   

Building Network Connectivity 6:00am to noon  

Wired and wireless network access will be unavailable in the following buildings: 

  • Bannan Science and Engineering Buildings (BANN and ENGR) 
  • Bellarmine Hall (BELL) 
  • Vi Hilber Hall (HILB) 
  • 1401 East Jefferson Building (JEFF) 
  • James C. Pigott Pavilion (PAVL) 
  • Sullivan Hall School of Law (SLLH) 
  • Student Center (STCN) 

Sunday, July 19

Monthly System Patches/Updates 6:00am to noon  

Services listed above will be intermittently unavailable during this window.

Friday, July 24

To GlobalProtect VPN users: A new version of GlobalProtect is being published on the VPN host at 8pm Friday, July 24th.  Please activate your GlobalProtect client anytime after 8:15pm Fri July 24th to initiate the silent upgrade of the GlobalProtect software on your device.  You do not have to be an Administrator on your computer to run this update. Plan to leave your GlobalProtect session connected for at least 20 minutes to allow the silent upgrade to run, which once installed will disconnect the VPN session.  You can verify the GlobalProtect version by clicking the three horizontal lines in the upper right GlobalProtect window, select "About", and review the "Version value".  The new version is 5.1.5 .

Sunday, July 26

Microsoft Office License Update 7:00am to 7:30am

Services will remain available during this window. All faculty, staff, and student licenses are being upgraded. No action will be required of users, but after the update, all users will have access to Microsoft Teams Audioconferencing. This new feature means Teams meetings organized by SU students, faculty, and staff will be accessible through the Teams app or via dial-in phone number.

Data Center Server Switch Update 7:00am to 8:30am 

Services will be intermittently unavailable during this window including the following:

  • Colleague
  • P Drives
  • FS5 file server

VDI System Updates 8:30am to 9:30am

VDI (Virtual Desktop Infrastructure) will be unavailable during this window.

Sunday, August 16

Monthly System Patches/Updates 6:00am to noon  

Services listed above will be intermittently unavailable during this window.

Building Network Connectivity 6:00am to noon  

Wired and wireless network access will be unavailable for up to 30 minutes in the following buildings: 

  • Administration Building (ADMN)
  • Arrupe Jesuit Residence (ARRP)
  • Peter Claver House (ATM1)
  • Kateri Tekakwitha House (ATM2)
  • Gerard Manley House (ATM3)
  • Rutilio Grande House (ATM4)
  • Dorothy Day House (ATM5)
  • Casey (CASY)
  • Center for the Arts (CNFA)
  • Engineering Building (ENGR)
  • Fine Arts (FINR)
  • Garrand (GARR)
  • Hunthausen Hall (HUNT)
  • Loyola (LOYA)
  • Madison Storage (MADI)
  • Pigott Building (PIGT)
  • Chapel of St. Ignatius (STIG)
  • Seattle University Park (SUPK)
  • Xavier Residence Hall (XAVR)

Sunday, September 27

Monthly System Patches/Updates 6:00am to noon  

Services listed above will be intermittently unavailable during this window.

Sunday, October 18

Monthly System Patches/Updates 6:00am to noon  

SCCM imaging and services listed above will be intermittently unavailable during this window.

Loyola Network Switch Updates 7:00am to 9:00am  

Wired network access will be unavailable in the following rooms in Loyola during this window: 400, 409, 500A, 501, 503, 505, 507, 509, 512, 514, and 515A. 

Contact the Service Desk

Service Desk Hours:

Monday - Friday 7am-7pm
Saturday-Sunday 9am-4pm

206-296-5571 
servicedesk@seattleu.edu