Summer Help Desk Hours:
Monday - Thursday: 7:30am-5pm
Friday: 7:30am-3pm
Weekends: Closed
Call the Help Desk
206-296-5571
Planned Systems Maintenance occurs every month to ensure university systems and services stay up to date. Below is a list of schedules and affected services. Additional information will be posted as it becomes available.
| Date | Time |
|---|---|
| July 14, 2019 | 6am-noon |
| July 21, 2019 | 6am-noon |
| August 11, 2019 | 6am-noon |
| August 18, 2019 | 6am-noon |
| September 15, 2019 | 6am-noon |
| October 20, 2019 | 6am-noon |
| November 17, 2019 | 6am-noon |
| December 22, 2019 | 6am-noon |
| January 26, 2020 | 6am-noon |
| February 23, 2020 | 6am-noon |
| March 22, 2020 | 6am-noon |
| April 19, 2020 | 6am-noon |
| May 17, 2020 | 6am-noon |
| June 28, 2020 | 6am-noon |
Windows patching occurs every month, to keep university systems secure and up-to-date. The following services are intermittently unavailable during this maintenance:
Monthly System Patches/Updates 6:00am to noon
Services that will be intermittently unavailable during this window are listed above.
Server Updates 8:00am to 9:00am
Colleague UI, Self-Service, and Web Advisor will be unavailable during this window.
Building Network Connectivity 6:00am to 11:00am
Wired and wireless network access will be unavailable for up to 30 minutes during this window in the following buildings:
Tip If you experience connectivity issues with either your computer or office phone after these updates, please reboot your device as a first troubleshooting step. If you continue to experience internet problems, please contact the Help Desk for further troubleshooting.
All other technology services not mentioned will remain available for the duration of the maintenance window. Questions? Please contact the Help Desk at 206-296-5571 or helpdesk@seattleu.edu.