Planned Systems Maintenance occurs every month to ensure university systems and services stay up to date. Below is a list of schedules and affected services. Additional information will be posted as it becomes available.
| Date | Time |
|---|---|
| July 14, 2019 | 6am-noon |
| July 21, 2019 | 6am-noon |
| August 11, 2019 | 6am-noon |
| August 18, 2019 | 6am-noon |
| September 15, 2019 | 6am-noon |
| October 20, 2019 | 6am-noon |
| November 17, 2019 | 6am-noon |
| January 26, 2020 | 6am-noon |
| February 23, 2020 | 6am-noon |
| March 22, 2020 | 6am-noon |
| April 19, 2020 | 6am-noon |
| May 17, 2020 | 6am-noon |
| June 28, 2020 | 6am-noon |
Windows patching occurs every month, to keep university systems secure and up-to-date. The following services are intermittently unavailable during this maintenance:
Monthly System Patches/Updates 6:00am to noon
Services that will be intermittently unavailable during this window are listed above.
Server Updates 8:00am to 9:00am
Colleague UI, Self-Service, and Web Advisor will be unavailable during this window.
Building Network Connectivity 6:00am to 11:00am
Wired and wireless network access will be unavailable for up to 30 minutes during this window in the following buildings:
Data Center Server Switch OS Update 6:00am to 7:30am
The following services with be unavailable for up to 15 minutes during this maintenance event:
Building Network Connectivity 6:00am to 11:00am
Wired and wireless network access will be unavailable for up to 30 minutes during this window in the following buildings:
Monthly System Patches/Updates 6:00am to noon
Services that will be intermittently unavailable during this window are listed above.
Monthly System Patches/Updates 6:00am to noon
Services that will be intermittently unavailable during this window are listed above.
Monthly System Patches/Updates 6:00am to noon
Services that will be intermittently unavailable during this window are listed above.
Replacement UPS Installation in Pigott 7:00am to 8:00am
The wired and wireless network will be unavailable during this maintenance.
Alert: Managed Print Services (MPS) will be unavailable as our technicians work to enhance the reliability and security of the SU print system. Please ensure you have printed your print queue submissions before Sunday at 6am. Any print jobs still in the queue when the work begins will need to be resubmitted after the maintenance window.
Services that will be unavailable during this window are listed above. The following services will also be unavailable:
EMS Web App and Calendar Update 7:00am to 9:00am
EMS Web App and EMS calendar (including scheduling and viewing rooms) will be unavailable during maintenance. The EMS desktop client will not be impacted. The new URL for the EMS Web App will be: https://reservations.seattleu.edu/EmsWebApp. Please update your bookmarks.
The maintenance for January 25 has been cancelled. We apologize for any inconvenience.
Alert: Password reset tools will be unavailable from 6am to noon Sunday for maintenance. During this maintenance, please do not reset your SU account password. Resetting your password during this timeframe could result in intermittent issues with accessing resources, including email, Canvas, or Colleague until Sunday evening.
Monthly System Patches/Updates 6:00am to noon
Services that will be intermittently unavailable during this window are listed above.
Tip If you experience connectivity issues with either your computer or office phone after these updates, please reboot your device as a first troubleshooting step. If you continue to experience internet problems, please contact the Service Desk for further troubleshooting.
All other technology services not mentioned will remain available for the duration of the maintenance window. Questions? Please contact the Service Desk at 206-296-5571 or servicedesk@seattleu.edu.
Service Desk Hours:
Monday - Friday: 7am-7pm
Weekends: Closed
Contact the Service Desk:
206-296-5571
servicedesk@seattleu.edu