Appointments

Nurse Practitioner appointments

• Nurse practitioners are licensed healthcare providers who can prescribe medication, examine patients, diagnose illness, and provide treatment. More information on nurse practitioners.
• All visits are by appointment but we do reserve same day appointment for urgent medical needs
• You may schedule by calling the clinic at 206-296-6300; to decrease the risk to students and staff, please do not walk into the clinic to schedule your appointment
• Both in clinic and virtual appoitnments are avaiable.

Medical Assistant visits

• Medical assistants work alongside the nurse practioners in the SHC. More informaition on medical assistants.
• These appointments are for vaccines, TB screens, blood tests for CON/DUS, or if directed by your nurse practitioner. You will not see a nurse practitioner.
• Please call the SHC to schedule your visit.

1. Arrive on time whether it's in person or via Zoom with forms complete
   It is very important that each patient arrives at their scheduled time with their patient portal forms completed.  If you are late you may need to be rescheduled.  
2. Insurance card
   Enter and upload your insurance information on the patient portal. It is still a good idea to bring your insurance card with you to every appointment. If you do not have insurance, you are still able to utilize the Health Center services. Please let the receptionist know when you schedule your appointment if you do not have health insurance. You can also upload your medical insurance information on the patient portal (this is different than submitting your insurance information to JCB to waiver the student health plan).
3. Payment
   All students pay a $5 flat visit fee to see a nurse practitioner. There is not an administrative fee charged to see a medical assistant. You may have additional costs depending on the services received - you will be informed of the cost prior to the service being provided. To see all the services that carry an aditional cost plesae see Billing & Costs. 
4. Cancelling or rescheduling appointments
   If you are unable to make it to your scheduled appointment, we require 4 hours notice due to the high demand for appointments. If you miss your appointment or don't give appropriate notification twice in a quarter it will impact your ability to schedule appointments for the remainder of that quarter. You have the option of cancelling your appointment on the patient portal as long as it's more than 4 hours before your appointment.

• To complete your forms you will log onto the Patient Medical Portal using your SU email username and password
• On the home page you will see your appointment and a green Forms button. Click on the green button to access the forms required for your upcoming appointment.

In-Clinic

Check in at the front desk of the Student Health Center

Virtual/Telehealth

You will need to check in through your patient portal. For detailed information and screen shots on how to use mobile check in please see:

Mobile Check-in for Virtual/Telehealth Visits