APPOINTMENTS AND BILLING

Arrive on time whether it's in person or via Zoom with forms complete. It is very important that each patient arrives at their scheduled time with their patient portal forms completed.  If you are late you may need to be rescheduled.   

Insurance card 

Enter your insurance information on the patient portal. Upload a copy of the front and back of your insurance card (If you cannot find your insurance name, call the SHC and we will help). It is still a good idea to bring your insurance card with you to every appointment. If you do not have insurance, you are still able to utilize the Health Center services. Please let the receptionist know when you schedule your appointment if you do not have health insurance.  

All students pay a $5 flat visit fee to see a nurse practitioner. There is not an administrative fee charged to for a Vaccine/Lab only appt. You may have additional costs depending on the services received - you will be informed of the cost prior to the service being provided.  

If you are unable to make it to your scheduled appointment, we require 4 hours’ notice due to the high demand for appointments. If you miss your appointment or don't give appropriate notification it will be considered a Missed Appointment which carries a $20 charge.  You have the option of cancelling your appointment on the patient portal as long as it's more than 4 hours before your appointment. 

To complete your forms, you will log onto the Patient Medical Portal using your SU email username and password. 

On the home page you will see your appointment and a green Forms button. Click on the green button to access the forms required for your upcoming appointment. You can also click on Forms which will show the required forms for the appointment.  

In-Clinic: Check in at the front desk of the Student Health Center 

Virtual/Telehealth: You will need to check in through your patient portal. For detailed information and screen shots on how to use mobile check in please see: 

Mobile Check-in for Virtual/Telehealth Visits

Due to the various types of insurance plans and companies our students have, the SHC does not submit claims to any insurance company except the student health insurance plan through Aetna Student Health.  

Your medical insurance can be billed by LabCorp for any labs done in the SHC. 

Definitely! The Student Health Center is accessible to all students. The only exception is a benefits eligible employee who is also taking classes, they are unable to be seen at the SHC.  

There is a $5.00 visit fee for students to see a Nurse Practitioner at the Seattle University Student Health Center. At most other medical clinics there is a flat office visit charge of around $100.00 that does not include medications, lab charges and exam charges. 

Aside from the $5.00 visit fee, there may charges for tests, immunizations (including flu shots) and special surgical procedures.  We try to keep our prices as low as possible so that all students can benefit from using the Health Center. 

Cash, check, debit or credit card.  Students must pay for services and tests at the time of their visit.  Students may pay in person or can give their credit number over the phone. We are not able to accept the Campus card. 

Even students with the Student Health Insurance Plan are responsible for the $5 visit fee. Other fees charged at the SHC will be billed to the student insurance.