Mentor List

Ericka Ramon

Job Title: Vice President, Account Management
Company: Booster
Industry: Energy
Mentor Since: Fall 2013
Will Mentor: Graduate Students
profile

Job Description

I lead the Account Management Organization for Booster which includes Customer Operations, Customer Success, and Account Management. My teams own the end-to-end customer experience to deliver top notch service. This includes everything from smooth onboarding to day-to-day support to growth strategies and initiatives.

Company Description

Booster believes the energy that fuels people and businesses should be effortless and guilt free, and we bring that fuel directly to you. We do this because it's better for you, your city, and the planet.

Employment History

- Key Account Director, Convoy

- Senior Director, Customer Success, TINYPulse

- Marchex Senior Account Director

- Marchex Account Director (Automotive Vertical Owner)

- Marchex Strategic Account Manager

- Amazon Vendor Manager

- Graduate Student (MBA)

- Small Family Business: Management Consultant

- Expeditors Account Management

Education

MBA, Entrepreneurship - Loyola University Chicago
BA Business Administration, Finance - Seattle University

Mentoring Objectives & Scope

I like working with my students to help them navigate the next phase in their lives. There can be a lot of uncertainty about entering the work world or making a career switch. I've navigated an unusual path to get where I am now, and I think that I can offer a unique perspective to students that want advice, guidance, or just an ear to talk through their concerns or questions as they navigate this next phase.

When and where do you hold meetings with your students?

I can meet students at or around my office in downtown Seattle. I can accommodate meetings during business hours.