Ericka Ramon

Job Title: Director, Enterprise Accounts
Company: Convoy, Inc.
Industry: Trucking / Logistics
Mentor Since: Fall 2013
Will Mentor: Graduate Students

Job Description

As a Director, Enterprise Accounts, I manage a team of account managers responsible for owning partnerships with some of the largest shippers in the world that account for a sizeable percentage of Convoy's overall annual revenue. My team owns the end-to-end strategy of the relationship with these shippers (growth strategy, operational excellence, business plans, data insights, on-site meetings and business reviews, project management, etc.). I collaborate with company leadership to represent the voice-of-the customer in cross functional business decisions.

Company Description

Convoy, one of the fastest growing startups in the US, is transforming the $800 billion trucking industry. Convoy offers the world's largest companies the best option for moving their freight through its network of via thousands of technology-connected trucking companies. Shippers get instant quotes, real-time GPS tracking on all shipments, and actionable business analytics to improve their supply chain. Trucking companies get access to free tools and resources that allow them to find shipments they want, drive fuller trucks, and get paid quickly. Founded in 2015, Convoy is backed by this century's leading disruptors, including the founders and CEOs of Amazon, Salesforce, eBay, Linkedin, Expedia, Dropbox, KKR, Starbucks, and others.

Employment History

- Key Account Director, Convoy

- Senior Director, Customer Success, TINYPulse

- Marchex Senior Account Director

- Marchex Account Director (Automotive Vertical Owner)

- Marchex Strategic Account Manager

- Amazon Vendor Manager

- Graduate Student (MBA)

- Small Family Business: Management Consultant

- Expeditors Account Management


MBA, Entrepreneurship - Loyola University Chicago
BA Business Administration, Finance - Seattle University

Mentoring Objectives & Scope

I like working with my students to help them navigate the next phase in their lives. There can be a lot of uncertainty about entering the work world or making a career switch. I've navigated an unusual path to get where I am now, and I think that I can offer a unique perspective to students that want advice, guidance, or just an ear to talk through their concerns or questions as they navigate this next phase.

When and where do you hold meetings with your students?

I can meet students at or around my office in downtown Seattle. I can accommodate meetings during business hours.