Mentor List

Vincent Hawkins

Job Title: Technical Account Manager
Company: Google Cloud
Industry: Technology
Mentor Since: Fall 2022
Will Mentor: Undergrad Students
profile

Job Description

Technical Account Managers at Google are assigned to large Enterprise Google Cloud Platform customers and are focused on three core priorities: Platform Health: Ensuring customers have a platform that is healthy and that they have support from Google Operational Rigor: Helping customers transform and modernize their IT operations and cloud operating model Architectural Stability: Guiding customers to architect and deploy their solutions to meet their performance and functional requirements Expectations for TAM: Strong technical background and ability Possess a customer obsession mindset Have solid crisis management skills Have strong executive presence Can prioritize complex multifaceted projects.

Employment History

Technical Account Manager-Google Cloud Customer Experience [2020-Present]

Technical Account Manager-AWS Marketplace [2018-2019]

Global IT Support Engineer II-Amazon Global IT [2017-2018]

Core Integrations Systems Administrator-Glacier Bancorp [2015-2017]

Technical Support Analyst II [2010-2015]

Education

Bachelors of Business Administration-Monroe College 2003

Mentoring Objectives & Scope

Career growth Mock interviews Ability to meet 2x a week

When and where do you hold meetings with your students?

Evenings and remote