The Registrar bears the ultimate responsibility for the operation and functioning of the University Registrar Office. This includes, but is not limited to employee and budget management, annual planning, representation on University committees and task forces. Additionally, the Registrar is responsible for understanding and applying legal and governmental regulations, such as FERPA, as they apply to student records and academic policies.

The Associate Registrar - Curriculum Operations is responsible for transfer evaluation processes as well as degree audit processes, maintenance and procedures. The Associate Registrar - Curriculum supervises a staff of student Academic Specialists and understands and applies FERPA standards and can clarify FERPA to the broader University community.  This role also provides commencement program and day of event leadership.

The Associate Registrar - Systems serves under the Office of the Registrar and provides analysis and functional support of the student information system (Ellucian Colleague) and other integrated systems used by the Office of the Registrar.  The Associate Registrar - Systems works closely with Information Technology Services and administrators and staff from other enrollment services and academic services offices. 

The Associate Registrar - Operations is responsible for overseeing the process of all incoming documents for the Office of the Registrar. The Associate Registrar - Operations role supervises a team of Customer Service specialists and Data Processors.

The Registration Representative processes all current quarter withdrawals, petitions related to registration, independent study and internship requests, hardship withdrawals, and manages all faculty roster check follow-up activity.

The Academic Records Specialist manages transcript requests, diplomas, and enrollment verifications for undergraduate and graduate students (except Law School students). This role also maintains permanent record organization and filing for the Office of the Registrar.

The General Academic Specialist serves as a policy expert and resource for students and faculty regarding academic requirements for both undergraduate and graduate degrees. Additionally, the General Academic Specialist processes requests for exception to policy, manages & updates the online University catalog, and updates and maintains transfer guides.

The Scheduling and Course Information Specialist manages the Quarterly Schedule of Classes, which includes working with faculty to develop the schedule for days, times and room assignments.

The Academic Specialist staff serve as policy experts and resources for students and faculty regarding academic requirements for both undergraduate and graduate degrees. Additionally, Specialists process requests for change of majors, declaration of minors, and evaluate applications for graduation.

The Specialist is available for student appointments during regular business hours, Monday and Tuesday from 9:00 a.m. to 6:00 p.m. and Wednesday through Friday from 9:00 a.m. through 4:30 p.m., as well as via e-mail or phone. Appointment times are scheduled through your Specialist. 

The Data Processor provides technical information management and reporting support to the Office of the Registrar.

The VA and Athletics Certifying Official works closely with Athletics staff to monitor the academic performance of athletes and ensure continues athletic eligibility.  The Certifying Official also monitors and reports quarterly certifications to the Veterans Administration for students receiving VA benefits.

The Communications Representative maintains the Office of the Registrar website, processes various forms and letters, and serves as back up for the Academic Records Specialists. The Communication Representative oversees the Redhawk Service Center, Office of the Registrar desk and supervises student workers who provide assistance to students through Redhawk Service Center.