Michael Richards

Job Title: Director, Solutions Engineering
Company: Salesforce
Industry: Technology - Cloud Based Software
Mentor Since: Fall 2017
Will Mentor: Graduate Students, Early Career MBA
Mentor Type: Albers


Job Description

As Director of Solution Engineering I lead the Retail Enterprise Solution Engineering team nationally. Solution engineers interact with our customers to understand their needs and business goals, and offer exciting solutions. A solution engineer often acts as a translator, taking complex challenges and offering solutions that are easy for anyone to understand.

Company Description

Salesforce is the customer company. We make cloud-based software designed to help businesses connect to their customers in a whole new way, so they can find more prospects, close more deals, and wow customers with amazing service. Customer 360, our complete suite of products, unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, so that your company can become a customer company, too.

Employment History

Salesforce: January 2016 - Present RSA, The Security Division of EMC: October 2012 - January 2016 Cyberark Inc: Januar 2012 - October 2012 Streambox - May 2008 - January 2012


Seattle University: MBA '13 University of Phoenix: BS IT '09 ITT Tech : AS CNS(Computer Network Systems) '06

Mentoring Objectives & Scope

My primary objective is to serve any need that the mentee has. My "why" for being

When and where do you hold meetings with your students?

A mixture of in-person and virtual. I am flexible on location and time.