Jeremy Munn — Mentor profile, Title: Vice President of Customer Support, Company: ECI Software Solutions, Industry: Management | Software | Technology, Mentor Type: Albers

Background

Job Description

Lead a team of ~90 individuals focused on Technical Support and Support Operations.

Company Description

ERP software focused on small and medium sized businesses.

Employment History

Jeremy has over 20 years of experience at local technology companies including T-Mobile, DocuSign, Outreach, and Conversica. Over that time he has led large teams focused on Operations, Program Management, and Customer Support.

Education

MBA from Seattle University
BA in Business from UW

No civic involvement entered

Mentoring Objectives & Scope

I enjoy getting to know my students to provide as much perspective as possible for career planning. Common themes with my students are: mock interviews, guest speaker events, and LinkedIn & resume optimization.

As a mentor, I can support students in the following: 

- Resume review, interview prep, LinkedIn branding
- Career exploration, matching interests and talents with professions and industries
- Student transition from college to first professional role
- Improved communication and interpersonal skills
- Development of leadership skills, confidence, and executive presence
- Career Pivot - transition to new role, career, and industry

When and where do you hold meetings with your students?

In-person meetings only. Prefer to meet in the early evening on or near campus.

Additional Information

Lifelong Seattle-area resident. Enjoy travelling, outdoor activities, and sporting events with my son.