Chris Lawson — Mentor profile, Title: Sr. Director, Digital Operations, Company: Petco, Industry: Retail | Finance, Mentor Type: Albers

Background

Job Description

I lead eCommerce operations for Petco inclusive of cost to fulfill and delivery experience across all channels (Shipping, Same Day Delivery, and Buy Online Pickup In Store), as well as full P&L ownership for our Autoship and 3rd party marketplace programs.

Company Description

Petco is a leading pet specialty retailer in the US with 1,400 brick & mortar locations. We provide a holistic pet care service with many locations providing grooming, training, and veterinary services. Ecommerce has become a strategic priority and represents about 15% of Petco's overall revenue.

Employment History

Petco 2021 - Current
Amazon 2013 - 2021

Education

B.A Business Administration, Finance Major, Economics Minor, Seattle University
B.A Humanities, Seattle University

No civic involvement entered

Mentoring Objectives & Scope

I have 13 years of experience in large corporate organizations and have learned a lot about navigating within those organizations. This has included 5 total promotions and experience working across a variety of roles and scopes. I hope to be able to pass to students knowledge of how to effectively navigate these organizations and identify what they want out of their career development and how to effectively prioritize in the workplace.

As a mentor, I can support students in the following: 

- Career exploration, matching interests and talents with professions and industries
- Student transition from college to first professional role
- Improved communication and interpersonal skills
- Development of leadership skills, confidence, and executive presence

When and where do you hold meetings with your students?

Hybrid (mix of in-person and virtual) - On or near campus

Additional Information

Began at Amazon as a Financial Analyst Intern and worked my way through a variety of roles ultimately ending up in operations. Have developed well rounded eCommerce experience via full P&L ownership of multiple businesses at Amazon and Petco.