Zoom Update Needed for Client Use

Posted: November 3, 2022

By: Information Technology Services


What is happening? We are reaching out with a reminder that Zoom will be implementing its new Software Lifecycle Policy on November 5, 2022, for all products and services, starting with the minimum version of 5.8.6.

What does this mean? Users who are running version 5.8.6 or older after November 5 will not be able to join meetings via the Zoom Client and will be prompted to update or join from the Web browser.

Am I impacted? For most SU-owned computers, you should be okay! You can check your Zoom desktop version by clicking on your profile, selecting Help > About Zoom, and checking the pop-up box. Most SU-owned PCs will be on version 5.11.X or newer. If you are on a SU-owned computer and on version 5.8.6 or lower, you can simply go to Company Portal (from your Desktop or Windows Start menu) and install the most recent version of Zoom. If you are using a personal device, phone or tablet, we highly recommend you update to the latest version of Zoom software by navigating to zoom.us/download to download the latest version and avoid any loss of service.