IT Travel Form
Posted: March 20, 2023
The new Travel Notice form helps improve the university’s security response when people travel abroad. The Travel Notice form is designed to make it easier and quicker for you to submit travel notices and for our team to manage them efficiently.
What is a travel notice?
A travel notice is an alert to IT Services and Information Security that you'll be going on a trip to a different location. By giving this notice in advance, you're letting ITS know that you may be signing into your SU account from a different state or country.
Why should you notify IT Services of travel?
Our Information Security team proactively monitors accounts for unusual or suspicious activity. If they see logins from locations away from home, it may be flagged as suspicious, and your SU account may be disabled. If you're visiting a country or location where fraudulent logins occur more often, the chances of your SU account being disabled are higher when you don't alert IT Services about your travel.
Do you need to notify IT Services of travel?
You're not required to notify IT Services of upcoming travel plans, but it is highly recommended if you plan on logging into your SU account while you are traveling. By letting ITS know where you're traveling to and for how long, we can take that into consideration when reviewing alerts for suspicious login activity on your account.
Traveling outside your city
If you're traveling to an area not far from home, it's unlikely your account will be flagged for suspicious activity, so setting up a travel notice may not be necessary.
Traveling outside your state
As you travel further from home, the chances your account may be flagged for suspicious activity is higher. When traveling to another state and you're planning to use your SU account while you're away, you can notify IT Services you're going away to avoid any hassles while you travel.
Traveling outside your country
Consider filing a travel notice for each trip outside your country. If you don't file a travel alert with IT Services, your account may be flagged for suspicious activity or disabled and you'll need to contact the Service Desk by phone to reactive your account.
ITS believes that the new Travel Notice form will provide a better user experience while traveling, and everyone is encouraged to use it for any upcoming travel plans. You can submit a Travel Notice by using this form, Travel Notice - IT Service Desk - Jira Service Management (atlassian.net) in our support portal.
As always, if you have any questions or feedback about the new Travel Notice form, please feel free to reach out to IT Services. They will be more than happy to assist you.