Start > Computer / This PC > Windows (C:) > Cache
- Click on the latest pc-client (i.e. pc-client.exe-22.214.171.124078) and check the “Date modified
- Delete the latest folder
Log-off > reboot > log onto your computer again
- Attempt to print
- Assign ticket to appropriate group if the issue persists
Alternatively, you can also go into the folder itself click on the green “p” icon that’s for papercut.exe
Note: This is NOT papercut-java.exe
The PaperCut MF pop-up is normal, just hit “ok” and you should be good to go.
Please try printing again. Sometimes the printing pop-up will also appear automatically.