Adding a Shared Mailbox to Outlook for Mac

Summary

How to add a shared Mailbox to Outlook for Mac.

Step-by-step

  1. While logged in to Outlook select Tools and then Accounts.
    a screenshot of outlook for mac
  2. In the Accounts window highlight your Microsoft Exchange account and select Advanced.
    a screenshot of outlook for mac
  3. In the Advanced window select the Delegates tab.
  4. Navigate to the People I am delegate for section.
  5. Click Add or + button.
    a screenshot of outlook for mac
  6. In the Select Users search field; enter the name of the shared mailbox and then click then click Find.
  7. Highlight the mailbox name then click Add and OK to close all previous windows.
    a screenshot of outlook for mac
  8. You will now have a permanent link to the shared mailbox in your mail folder hierarchy.