Customer Service Manager
Phone: (206) 296-2202
My job at SU in one sentence:
I manage the Customer Service team at Seattle University. We are responsible for the Help Desk, technology training, and communication.
Past professional experience:
I have been in IT for over 19 years. 9 years at the University of Nevada Las Vegas, 6 years at Bellevue College, and 4 years in Municipal Government.
University of Phoenix, B.S. IT Service Management
Favorite sports teams:
Las Vegas Golden Knights, Notre Dame Fighting Irish Football, UNLV Basketball, Seattle Mariners Baseball, Newcastle Baseball Pirates, Newcastle FC Ender Dragons.
Game of Thrones (Series)
Favorite TV show:
The Big Bang Theory, All Food and Travel Documentaries
Venti Iced Coconutmilk Mocha Macchiato with 1 pump of White Chocolate Mocha Sauce, Light Caramel Drizzle, and an extra shot.
None currently but had a Yellow Lab for years named Kekoa.
Favorite vacation spot:
Any beach but favorite has to be Tunnels Beach on Kauai
Most unusual thing you’ve ever eaten:
Fried Fish Eyes. My grandmother told me it would help me see into the future but it only works when I am under water…