
ITS supports two softphone products, Cisco Jabber & Cisco IP Communicator, that extend SeattleU phone service to certain computer and/or mobile device platforms. Softphone applications require administrator access when installing on Windows or Mac computers. Both softphone applications provide the following services based on the user's office phone number:
If you require additional assistance after reading through the provided instructions, please fill out the Phone Support Form. For information on how to install one of our softphone options, please reference the grid below.
Device Type |
Jabber (I'm on the list!) |
Jabber (I'm not on the list.) |
IP Communicator (Windows Computers Only) |
---|---|---|---|
Personal Computer | Follow the provided instructions | Fill out this form | Fill out this form |
Mobile Phone (iPhone or Android) | Fill out this form | Fill out this form | not available |
SU-owned Computer - I have admin rights. | Follow the provided instructions | Fill out this form | Fill out this form |
SU-owned Computer - I don't have admin rights. | Fill out this form | Fill out this form | Fill out this form |
Jabber is a softphone application that turns your computer into your Seattle University telephone. The Jabber client is downloaded onto the device and allows incoming and outgoing calls to and from your SeattleU telephone number on that device. When placing calls from Jabber on your computer, your Seattle University telephone number is displayed as the caller ID.
If your extension is on the list of extensions configured for Jabber you can proceed to install Jabber for Windows or MacOS if you meet the requirements listed in the installation documents below. If your extension is not on the list, please fill out the Phone Support Form.
Windows Computers:
Mac OS:
Mobile Devices:
Cisco IP Communicator is a softphone application that turns your computer into your Seattle University telephone. The client is installed on your Windows computer and allows incoming and outgoing calls to and from your SeattleU telephone number on that device. When placing calls from Cisco IP Communicator on your computer, your Seattle University telephone number is displayed as the caller ID.
Windows Computers: