Device Relocation Request

Start of fall quarter is a particularly busy time for office moves. If your office is planning on moving workstations and devices, this request may take up to two weeks. Please plan accordingly.

When do I need to fill out a device relocation spreadsheet?

Any time you are adding, removing, or moving any of the following pieces of equipment:

  • Computers
  • Laptops
  • Cisco phones
  • Printers
  • MPS Printers
  • Any other device connected to the wired SeattleU Network

Why do I need to fill out a request?

  • The spreadsheet helps ITS to validate that there is enough infrastructure to support the devices you are moving at their new location.
  • The spreadsheet ensures that network settings will be configured properly to support the devices you are moving at their new location.
  • It is necessary for keeping our emergency records up to date. Emergency phone calls made from Cisco phones are coded to the room that your phone is in. This information has to be updated every time your phone moves.

How long does it take to process my request?

Move requests typically take up to five (5) business days to process from the date a completed Device Relocation Matrix is submitted to ITS. You can reduce the processing time by ensuring all the required data is provided in the spreadsheet. ITS will then contact you to confirm the date/time of the addition, removal, or move. To ensure your request is completed by a specified date please submit it as early as possible and specify the date on which you need the move to be completed. 

Where do I find the device relocation spreadsheet?

Download the spreadsheet here: Device Relocation Spreadsheet

How do I fill out the device relocation spreadsheet?

Instructions are included with the spreadsheet.

What about MPS printers?

There is a section on the form for MPS Printer moves/adds/removals. MPS Printer move or add requests can take additional time to process, and may be denied or modified based on Reprographic and Facilities approval.

Where do I submit my completed request?

Send an email with your device relocation spreadsheet attached to servicedesk@seattleu.edu.

Contact the Service Desk

Service Desk

Located on the 3rd Floor, Lemieux Library

Open Monday – Friday, 8am to 6pm

 

Remote & Self-Service

The Self-Service Portal has an easy-to-search knowledge base, and you can open a support ticket based on your specific request.  You can also view the status of your tickets.

 

Servicedesk@seattleu.edu or (206) 296-5571

Monday – Friday, 7:30am to 7pm

Saturday – Sunday, 9am to 4pm

 

Visit the IT Services website for quick start guides, download links, and more.