Managed Print Services (MPS) is a unified, campus-wide system that delivers self-service printing, copying, and scanning. The program administers all print-capable devices across campus with the exception of the School of Law and a small number of exceptions. MPS allows students, faculty, staff, and other affiliates to print from any devices and release from anywhere using standardized equipment that is maintained by a central entity.
Service Desk
Located on the 3rd Floor, Lemieux Library
Open Monday – Friday, 8am to 6pm
Remote & Self-Service
The Self-Service Portal has an easy-to-search knowledge base, and you can open a support ticket based on your specific request. You can also view the status of your tickets.
Servicedesk@seattleu.edu or (206) 296-5571
Monday – Friday, 7:30am to 7pm
Saturday – Sunday, 9am to 4pm
Visit the IT Services website for quick start guides, download links, and more.
Students, faculty and staff can print to any MPS device on campus through the SU print queue. When you click "print" on your document and send it to the queue, you may go to any machine on campus, swipe your card, and your document will be printed there.
Printer Functions
Each MPS device provides the following functionality:
Print Groups
If you are a staff or faculty member, you will have the option of charging work-related print jobs to your department's print group. Supervisors must submit a request to the Help Desk for new employees to be added to print groups.
Device Requests
Faculty and staff can request a new MPS device or an existing device to be moved by submitting a new device or device relocation form to the Help Desk.
University Computers
If you are printing from a university computer, your document will automatically be sent to the SU print queue when you click "Ctrl + P." Once your job is sent to the queue, it can be released from any MPS print station on campus.
Personal Printing
To print from a personal computer, you need to download Paper Cut. Please see this support article for Mac and PC information: Print from Personal Devices
Guest Printing/Copying
University guests who wish to print must purchase a preloaded guest card from SUperCopy (Pavilion 010). Please see the following article for instructions on using your guest card: Print/Copy Guest Cards
Printer Locations
For a list of printer locations, please visit the Open Access Printer Locations support article.
Printing for students will be charged to their personal account. Every Seattle U student is allotted $6.88 in free printing every quarter. Faculty and staff will have the option of charging print jobs to either their personal or department print group. Faculty, staff and students can add their own money to their eAccount if they need additional funds to print.
All printing charges are based on per page of ink:
MPS has reduced its environmental footprint and costs:
These changes will result in $4k annual savings.
* Users are responsible for seting up their jobs to output as needed; therefore, refunds will not be offered to users who desire single-sided prints but fail to alter the default setting.