Important Information for Faculty and Staff on Food Service Funds

Written by Connie R. Kanter | Chief Financial Officer and Senior Vice President for Finance and Business Affairs
May 16, 2018

Dear Faculty and Staff,

As I announced in February, Chartwells will take over as Seattle University’s new food service provider on July 1, 2018. In preparation for the transition, I want to make you aware of the following important information and deadlines.

Bon Appétit gift cards must be used by June 30

As a reminder, any funds on Bon Appétit gift cards must be used by June 30. It will not be possible to transfer those funds to a Chartwells account. Unused funds on Bon Appétit gift cards will no longer be accepted at campus dining locations after June 30.

Use or lose food service funds on your campus cards

June 30 is also the deadline for faculty and staff to use any food service funds they have remaining on their campus cards. Balances that are not used before June 30 will be donated to Seattle University’s food insecurity program in order to assist students who are struggling to afford the food they need. This new food insecurity program was a key priority identified by the Food Service Provider Selection Committee as they considered potential new partners, and we are very pleased that Chartwells plans to address the issue in a meaningful way.

Faculty and staff are encouraged to visit eAccounts in order to check their food service balances and prepare for how they will use their remaining funds before June 30. Questions on food service balances can be addressed to

Coming soon: New faculty and staff meal plans to offer significant savings

With the transition to Chartwells, Seattle University faculty and staff will have the opportunity to purchase meal plans and receive a 10 percent discount on their campus food service purchases while not having to pay sales tax on those purchases. The minimum buy-in for this meal plan is $175, which can be paid in two monthly installments. We will share more information, including how to set up a meal plan, in the coming weeks.

Coinciding with the July 1 transition to the new meal plans, faculty and staff will no longer be able to use payroll deductions to add food service funds onto their campus cards. A review found that very few faculty and staff were utilizing this option and that it was labor-intensive and costly to administer. The new meal plans will be a much more cost-effective and administratively efficient method for faculty and staff to add food service funds to their campus cards if they so desire.

We look forward to the many enhancements Chartwells will be making to Seattle University’s dining services. For more background on the transition, please visit the Food Service website.


Connie R. Kanter
Chief Financial Officer and Senior Vice President for Finance and Business Affairs