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Facilities Services

High Performance Organization Initiative

What is a High Performance Organization Initiative?

According to APPA, Leadership in Educational Facilities, the key elements of a high performing organization are:  Organization (culture, mission, polices, goals), Processes (workflow, organizational structure), and Performers (support for employees and a positive work environment).

In Facilities Services, the High Performance Organization Initiative has 5 strategic priority areas:

  1. Engagement and Communication
  2. Financial Management
  3. Operational Excellence
  4. Culture of Learning
  5. Great Customer Experience

The mission, vision, policies and procedures, work processes, roundtables, department meetings, newsletters, and professional development all contribute to creating a high performing team in Facilities Services.