What is a High Performance Organization Initiative?
According to APPA, Leadership in Educational Facilities, the key elements of a high performing organization are: Organization (culture, mission, polices, goals), Processes (workflow, organizational structure), and Performers (support for employees and a positive work environment).
In Facilities Services, the High Performance Organization Initiative has 5 strategic priority areas:
- Engagement and Communication
- Financial Management
- Operational Excellence
- Culture of Learning
- Great Customer Experience
The mission, vision, policies and procedures, work processes, roundtables, department meetings, newsletters, and professional development all contribute to creating a high performing team in Facilities Services.