Arc

arc logo changing to canvas studio logo

Arc is now Canvas Studio

Instructure, the company who makes Canvas, has rebranded the media recording and upload tool previously called "Arc" to "Canvas Studio." Canvas Studio contains all the same features of Arc, and there are more features expected to come in the future.

How to Find Videos Previously Uploaded to Kaltura

In August 2018 Seattle University switched from Kaltura to Arc/Canvas Studio. Videos that you previously uploaded to Kaltura have automatically transferred to your Arc account. Check out the instructions for where to find them. 

General Studio Support Guides

See the complete set of Canvas Studio guides for further resources. 

Support Guides for Faculty

In addition to the general support guides listed above, faculty may also want help with:

24/7 Canvas Studio & Canvas Support

The Canvas 24/7 live phone, chat, and e-mail support lines will be able to assist all students and faculty with Canvas Studio. 

Student Support

Call (844) 668-0893, e-mail support@instructure.com, or click the "Help" button on the far left menu in Canvas for live chat.

Faculty Support

Call (833) 250-2081, e-mail support@instructure.com, or click the "Help" button on the far left menu in Canvas for live chat. 

Contact CDLI

Faculty with any further questions about Canvas Studio are welcome to contact the Center for Digital Learning & Innovation at cdli@seattleu.edu

24/7 Canvas Support

Student Canvas Support Hotline: 844-668-0893

Faculty Canvas Support Hotline: 833-250-2081

Email: support@instructure.com

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