Instructure, the company who makes Canvas, has rebranded the media recording and upload tool previously called "Arc" to "Canvas Studio." Canvas Studio contains all the same features of Arc, and there are more features expected to come in the future.
In August 2018 Seattle University switched from Kaltura to Arc/Canvas Studio. Videos that you previously uploaded to Kaltura have automatically transferred to your Arc account. Check out the instructions for where to find them.
See the complete set of Canvas Studio guides for further resources.
In addition to the general support guides listed above, faculty may also want help with:
The Canvas 24/7 live phone, chat, and e-mail support lines will be able to assist all students and faculty with Canvas Studio.
Call (844) 668-0893, e-mail firstname.lastname@example.org, or click the "Help" button on the far left menu in Canvas for live chat.
Call (833) 250-2081, e-mail email@example.com, or click the "Help" button on the far left menu in Canvas for live chat.
Faculty with any further questions about Canvas Studio are welcome to contact the Center for Digital Learning & Innovation at firstname.lastname@example.org.