What we do


  • Provide course design workshops for faculty creating online or hybrid courses.
  • Research, test and recommend new tools that faculty can use to support deep learning and engage students in the reflective practice necessary for life-long learning.
  • Facilitate faculty exploration, testing and sharing of digital learning tools.
  • Assist with effective program design and assessment using digital artifacts (ePortfolios).
  • Collaborate with faculty to measure the efficacy of their digital teaching strategies.


  • Configure and maintain Canvas.
  • Build and maintain guides, frequently asked questions, and tutorials.
  • Offer faculty workshops for effective use in face-to-face, hybrid and online courses.


  • Ensure that the university maintains legal and accreditation standards related to online courses and programs for State Authorization Reciprocity Agreements (SARA) and follows internal procedures for online courses and programs.
  • Review all fully online courses against the university’s standards for online courses.
  • Interface with other campus units to create, implement and maintain policies and procedures related to online courses and programs.
  • Monitor and ensure compliance with federal and state laws related to the delivery of online education.


  • Maintain site licenses for Canvas, Zoom, TurnItIn, VoiceThread, Kaltura and EvaluationKIT.
  • Train faculty in the use of supported tools as needed.


What we don't do

  • Classroom hardware including microphones and cameras.
  • IT-specific support such as network problems, login issues, etc.
  • Direct support or training of students.
  • Support for software other than enterprise-wide applications purchased by CDLI (see list in Learning Technologies).