Getting Support

Support While Teaching at a Distance

CDLI has created many different ways for faculty to receive support while teaching at a distance. Our offerings include:

 

Not sure what kind of support you need?

Reach out to cdli@seattleu.edu and we will direct you to the right person.

Canvas Support

Faculty and students also have access to 24x7 Canvas Support. With your permission, Canvas Support has the ability to look at and help troubleshoot specific pages in your course. They can troubleshoot technical issues as well as provide suggestions for how to approach using Canvas.

  • Canvas 24/7 Support Line:
    • (833) 250-2081 (Faculty)
    • (844) 668-0893 (Students)
  • CDLI Help Center

Zoom Support

Faculty Liaisons

Each school or college now has faculty liaisons to CDLI. These liaisons can assist college faculty with their courses and also serve as a direct point of contact for faculty to offer feedback to CDLI in order to improve our training, technologies, and operations. Below is a list of the current faculty:

COLLEGE OF ARTS & SCIENCES
  • Roxy Hornbeck
  • Patrick Schoettmer
ALBERS SCHOOL OF BUSINESS AND ECONOMICS
  • Nathan Colaner
  • Greg Magnan
COLLEGE OF EDUCATION
  • Jay Shepherd
SCHOOL OF LAW
  • Isabel Freitas Peres
COLLEGE OF NURSING
  • Patrick Murphy
COLLEGE OF SCIENCE & ENGINEERING
  • Katie Oliveras
  • Jen Sorensen
SCHOOL OF NEW AND CONTINUING STUDIES
  • Aaron Ottinger

Individual Consultations

Need one-on-one help from someone at CDLI? Reach out to cdli@seattleu.edu or sign up for an Individual Consultation: