Case Management/Referrals

CAPS provides case management services for students seeking referrals to psychiatrists, psychologists, therapists, and other mental health resources in the community.

What is case management?

Case management is a collaborative process between Case Manager and student. Case management assesses, plans, coordinates, and evaluates the options and services required to meet the student’s health and human service needs. It’s characterized by advocacy, communication, and resource management and promotes quality and cost-effective interventions and outcomes.

What is a Case Manager?

A case manager has a special skillset to: answer your questions, discuss your support options, help you identify and complete next steps. Ultimately, a case manager can connect you to resources on or off campus!

What assistance can a case manager provide?

A case manager might help:

  • discuss different therapy or other resources you can access (on or off campus)

  • create a personalized list of therapist referrals based on your resources/preferences, and help you move forward with next steps in that process

  • Investigate your health insurance to determine your benefits/session costs

  • If you don’t have health insurance, we can explore low cost/no cost options that might be available

How to get a referral

You can call CAPS at 206-296-6090 or come in-person to schedule a case management appointment. Case management appointments are typically 15-20 minutes.


Be advised, the CAPS office will be be available for contact within the following hours:

Business Hours:

Monday - Friday, 8:30am - 12pm and 1pm - 4:30pm

Summer Business Hours:

Monday - Thursday, 8:30am - 12pm and 1pm - 4:30pm

Friday, 8:30am - 12pm and 1pm - 3pm 

Finding Off-Campus Counseling & Mental Health Services

Referral Databases

Our referral databases are publicly posted so that you can view your options and make informed decisions on clinics easily. Click one of the links below or on the left-hand navigation bar to find a provider that would best suit your needs. 

Crisis/Emergency Services

  • Suicide & Crisis Lifeline: 988  (Call or Text)
    • Note: The National Suicide Prevention Lifeline is now the 988 Lifeline. The previous number (1-800-273-8255 [TALK]) will continue to function indefinitely and redirect you to 988.
  • Suicide & Crisis Lifeline Chat
  • King County 24-hour Crisis Line: 206-461-3222 - Immediate help for people in crisis
  • Police: 911
  • Emergency Rooms
    Harborview Medical Center, 325 9th Ave, Seattle 206-731-3074
    Swedish Medical Center, 848 Broadway, Seattle 206-320-2111
Need Immediate Help?

If you or someone around you is experiencing an emergency or are in a crisis, please call one of the numbers below to get in touch with someone right away:

Helpful Seattle U Resources