Pivots can be teachable moments for businesses. This was the takeaway at the Albers Executive Speaker Series last February 20, as Outreach CEO Manny Medina shared what he called his most important lesson in leadership via a complete product pivot.
While Outreach is now valued as a unicorn, it was only six years ago that the company was on the verge of shutting down. Medina shared how the company navigated through its pivot, moving from a recruiting service to what would be the largest and most valuable sales engagement platform available, and what it taught him throughout the process.
With a valuation of $1.1 billion, Outreach accelerates growth by optimizing every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice, and social, and leverages machine learning to guide reps to take the right actions.
Outreach now has more than 3,300 customer accounts including Cloudera, Adobe, Microsoft, Zoom, and Docusign. It has been included in the Forbes Cloud 100 in 2018 and 2019, and named the 4th Fastest-Growing Technology Company in North America by Deloitte in its 2019 Technology Fast 500 Awards.
Sponsored by the dean's office, the Albers Executive Speaker Series is free and open to the public. Executives from around the Puget Sound region are invited to speak on a topic of their choice and then respond to questions from a selected panel and the audience. These events are an excellent opportunity for students across the Seattle University campus to learn from the leaders in our region.
Given the COVID-19 pandemic in early 2020, the April and May events have been postponed to the fall. Please watch this space for future dates.
Location and Time: Pigott Auditorium, 5:30-6:30 p.m.
(unless otherwise noted)
CEO, Trek Bikes
Thursday, October 22, 2020
Tuesday, January 26, 2021
Three former Boeing CEOs participated in a panel discussion about Leadership and Culture during an Albers Executive Speaker Series event on October 11, 2018.