Ericka Ramon

Job Title: Key Account Director
Company: Convoy, Inc.
Industry: Trucking / Logistics
Mentor Since: Fall 2013
Will Mentor: Graduate Students, Undergrad Students, MSBA Students

Job Description

As a Key Account Director, I'm responsible for managing relationships with some of the largest shippers in the world and owning the end-to-end partnership with those shippers and Convoy. I own the end-to-end strategy of the relationship with these shippers (growth strategy, operational excellence, business plans, data insights, on-site meetings and business reviews, project management, etc.).

Company Description

Convoy, one of the fastest growing startups in the US, is transforming the $800 billion trucking industry. Convoy offers the world's largest companies the best option for moving their freight through its network of via thousands of technology-connected trucking companies. Shippers get instant quotes, real-time GPS tracking on all shipments, and actionable business analytics to improve their supply chain. Trucking companies get access to free tools and resources that allow them to find shipments they want, drive fuller trucks, and get paid quickly. Founded in 2015, Convoy is backed by this century's leading disruptors, including the founders and CEOs of Amazon, Salesforce, eBay, Linkedin, Expedia, Dropbox, KKR, Starbucks, and others.

Employment History

- Senior Director, Customer Success, TINYPulse
- Marchex Senior Account Director
- Marchex Account Director (Automotive Vertical Owner)
- Marchex Strategic Account Manager
- Amazon Vendor Manager
- Graduate Student (MBA)
- Small Family Business: Management Consultant
- Expeditors Account Management


MBA, Entrepreneurship - Loyola University Chicago
BA Business Administration, Finance - Seattle University

Mentoring Objectives & Scope

I like working with my students to help them navigate the next phase in their lives. There can be a lot of uncertainty about entering the work world or making a career switch. I've navigated an unusual path to get where I am now, and I think that I can offer a unique perspective to students that want advice, guidance, or just an ear to talk through their concerns or questions as they navigate this next phase.

When and where do you hold meetings with your students?

I prefer meetings close to my office in downtown Seattle. I can accommodate coffee meetings during the work day, or in the evening after work.