Job Title: Sr. Director, Support & Success Operations
Company: Outreach
Industry: Software / High Tech
Mentor Since: Fall 2016
Will Mentor: Graduate Students
profile

Job Description

Lead "Ops" functions to enable the global support team to serve our Customers. Areas of focus include Program Management, Capacity Planning & Forecasting, and Website & Technology Management.

Company Description

With the most B2B buyer-seller interaction data in the world and significant investments in proprietary AI technologies to translate sales data into intelligence, Outreach helps revenue organizations automate sales engagement and act on revenue intelligence to improve their efficiency, predictability, and growth.

Employment History

*Outreach 2020 - Present
*DocuSign 2014 - 2020
*Redbox (FKA Coinstar) 2012 - 2014
*T-Mobile 2004 - 2012
*LPL Financial 1998 - 2004
*Sterling Savings Bank (Now Umpqua Bank) 1996 - 1998

Education

*MBA - Seattle University 2007
*BA, Business Administration - University of Washington, Bothell 1999

Mentoring Objectives & Scope

Career coaching, interview preparation and job-search, LinkedIn and resume optimization.

When and where do you hold meetings with your students?

Weekday afternoons/early evening in downtown Seattle or on-campus.

Additional Information

Lifelong Seattle-area resident.  Enjoy hiking, travelling, and the outdoors.