Job Title: Sr. Director, Success Operations
Company: Outreach
Industry: Software / High Tech
Mentor Since: Fall 2016
Will Mentor: Graduate Students
profile

Job Description

Lead Success & Support Operations to scale and grow in meeting customer needs.  Areas of focus include Program/Product/Project Management, Capacity Planning & Forecasting, Website & Technology Management, Training & Content Management, and Process & Procedures.

Company Description

Outreach frees sales teams to focus on engagement. https://www.outreach.io/product

Employment History

*Outreach 2020 - Present
*DocuSign 2014 - 2020
*Outerwall (Coinstar/Redbox) 2012 - 2014
*T-Mobile 2004 - 2012
*Caleb Consulting Group (Financial Services) 1998 - 2004
*Sterling Savings Bank (Now Umpqua Bank) 1996 - 1998

Education

*MBA - Seattle University 2007
*BA, Business Administration - University of Washington, Bothell 1999

Mentoring Objectives & Scope

Career coaching, interview preparation and job-search, LinkedIn and resume optimization.

When and where do you hold meetings with your students?

Weekday afternoons/early evening in downtown Seattle or on-campus.

Additional Information

Lifelong Seattle-area resident.  Enjoy hiking, travelling, and the outdoors.