Melana Kipp

Job Title: Director, Market Development, Sales & Client Management
Company: Unum
Industry: Insurance - Sales & Client Management
Mentor Since: Fall 2018
Will Mentor: Undergrad Students

Job Description

Strategic management and operational oversight of Sales and Client Management. I manage the distribution, recruiting and client relations for group disability, group life, group dental/vision, and voluntary benefits along with enrollment, communication and technology solutions for Pacific NW (Portland, OR and Seattle, WA field offices). Key responsibilities include: - Office Leadership - Achievement of all sales goals through enhanced client experience, quality sales and client management execution - Attraction, development, retention and management of individuals in Sales and Client Management

Company Description

Our mission is to help protect people financially when they're injured or ill and need it most. In today's environment of economically fragile families, financial protection benefits are more important than ever. We are number 279 on the Fortune 500, with 37 field offices across the US, and operations in Ireland and the UK. More than 80,000 employers, including 32 percent of Fortune 500 companies, offer their employees Unum benefits. Our products and services are about more than just financial protection. We help businesses support a healthy, engaged workforce and find smart ways to attract and retain valuable employees. We help individuals protect their ability to earn a living and support them in their safe return to work. Unum's Vision: To be the leading provider of employee benefits products and services that help employers manage their businesses and employees protect their families and livelihoods.

Employment History

2016 - Present: Unum - Director, Market Development, Sales & Client Management

2012 - 2016: Unum - National Client Manager

2005 - 2012: Unum - Sales Executive


BA - Marketing, University of Washington (2005)

MBA - Leadership Formation, Seattle University (2013)

Mentoring Objectives & Scope

Students can expect a direct, honest conversation with the goal of moving them forward in their career aspirations. I find many undergrads are "stuck" not knowing how to approach the business world and I hope to demystify Corporate America and make it real on a personal level. I'm passionate about change management, sales, relationship building, women in business & leadership, managing a successful career while balancing a family, and diversity. I am also responsible for hiring Sales Consultants and Client Managers for my organization, so I'd love to build my own professional network of potential candidates.

When and where do you hold meetings with your students?

Location: flexible. On/off campus, Seattle or the East Side. Coffee shops tend to work well. Time: M-F, 8am - 6pm preferred.