Job Title: Former General Manager
Company: Microsoft (Retired)
Industry: Technology
Mentor Since: Fall 2022
Will Mentor: Graduate Students, Undergrad Students
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Job Description

General Manager of Customer Experience for Microsoft 365, Microsoft's cloud productivity service offering.

Company Description

Multinational technology corporation focused on enterprise and consumer software and services

Employment History

GENERAL MANAGER, CUSTOMER EXPERIENCE 2012 to 2022 Responsible for customer satisfaction and engagement for the largest enterprise customers of Microsoft’s cloud productivity solution (Microsoft 365)

GENERAL MANAGER, GOVERNMENT PROGRAMS 2010 to 2012 Responsible for development and launch of Microsoft’s Government cloud offering

CHIEF PROCUREMENT OFFICER AND GENERAL MANAGER, CORPORATE ADMINISTRATION 2002 to 2006 Responsible for global Real Estate, Facilities, Employee Services, Physical Security, Accounts Payable, Payroll and Purchasing 

Education

MAY 1986​​ B.S. CHEMICAL ENGINEERING, University of Notre Dame Chief of Staff, Notre Dame Student Council

MAY 1984 B.A. MANAGEMENT, Claremont McKenna college Member of intercollegiate basketball team 

Mentoring Objectives & Scope

Career and Professional Development, Management and Leadership, Strategic Planning, Program Management, Organizational Design, Team Building

When and where do you hold meetings with your students?

Flexible on schedule and location. Prefer mix of in-person and virtual.