Seujan Bertram

Job Title: Director, Global Support Operations & Programs
Company: Tableau Software
Industry: Technology
Mentor Since: Fall 2016
Will Mentor: Graduate Students

Job Description

Provide direction and leadership to the global Technical Support Programs team.  This provides Program Management, Community Support & Self-Service, Project Management,  and Training to the global Technical Support team.

Company Description

Tableau (NYSE: DATA) helps people see and understand data. Tableau helps anyone quickly analyze, visualize and share information. As of June 30, 2016, more than 46,000 customer accounts get rapid results with Tableau in the office and on-the-go. Over 200,000 people use Tableau Public to share data in their blogs and websites. See how Tableau can help you by downloading the free trial at

Employment History

Global Support Programs, Senior Manager
Tableau Software (2015 - present) 

Elite and Strategic Support, Senior Manager
Tableau Software (2012-2015) 

Web and Mobile Engineering, Manager
Starbucks Coffee Company (2009-2012) 

IT Incident Management, Manager
Starbucks Coffee Company (2007-2009) 

Training and Support, Manager
Waggener Edstrom Worldwide (2000-2007) 

Public School Teacher and Department Head
Ithaca City School District (1995 - 2000)


Seattle University
Master of Business Administration (MBA)

Binghamton University
Master of Arts, Social Science (MA)

West Chester University
Bachelors, Education (BA)

Mentoring Objectives & Scope

I have a long history of successfully mentoring and developing others within and outside of the teams I have led. 

I can provide guidance and direction based on my experiences and your stated career objectives.   

I am available for up to three 1:1 mentor meetings either in person or by phone.

When and where do you hold meetings with your students?


Additional Information

I am looking forward to meeting you and supporting you!