Mentor List

Chris Arneson

Arneson, Chris

Job Title: Data Operations Manager
Company: Starbucks Coffee Company
Industry: Retail & Food Service
Mentor Since: Fall 2006
Will Mentor: Graduate Students

Job Description

:: Summary of Key Responsibilities Leadership - Setting goals for the work group, developing organizational capability, and modeling how we work together: • Identifies and communicates key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results. • Setting goals for work group, developing organizational capability, and modeling how we work together. • Supports the implementation of company programs to ensure the success of the Company. Planning and Execution • Plans and manages business unit and department processes and practices to ensure that programs are aligned with company business goals and objectives. • Provides consulting and support to ensure use and maintenance of correct management tools and processes. Business Requirements - Providing functional expertise and executing functional responsibilities: • Consults with business unit stakeholders to gather and prioritize system enhancements for order management, Customer Relationship Management (CRM) and data warehouse. • Develops, implements and maintains ongoing data quality assurance processes for electronic data transfers. • Drives strategic solutions through vendor and Starbucks systems to ensure business requirements are met. • Educates key business stakeholders on data management initiatives. Partner Development & Team Building - Providing partners with coaching, feedback, and developmental opportunities and building effective teams: • Challenges and inspires partners to achieve business results. • Conducts and ensures the completion of performance reviews. • Ensures partners adhere to legal and operational compliance requirements. • Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions. • Provides coaching, direction and leadership support to team members in order to achieve partner, business and customer results. 

Company Description

Starbucks Corporation is an American multinational chain of coffeehouses and roastery reserves headquartered in Seattle, Washington. It is the world's largest coffeehouse chain. As of November 2021, the company had 33,833 stores in 80 countries, 15,444 of which were located in the United States.

Employment History

Cascade Designs 1992-2005
Starbucks Coffee Company 2005-Present


BA, Western Washington University
MBA, Seattle University

Mentoring Objectives & Scope

Resume review; Scheduling meetings with other Starbucks subject matter experts; Other topics students are interested in

When and where do you hold meetings with your students?

My preference would be to meet at Starbucks corporate office.

Additional Information

Prefer afternoon meetings