CRM Manager & Trainer, United Way of King County

Posted by NPL Connects on Tuesday, July 30, 2019 at 9:44 AM PDT

United Way of King County is a recognized leader in solving the community’s toughest challenges. Come and work for an organization that is working to create a community where people have homes, students graduate, and families are financially stable. We are looking for a CRM Manager and Trainer to join our IT team and be part of the solution!

The CRM Manager and Trainer champions the use of Dynamics CRM and related technologies to further our strategic goals. The CRM Manager establishes cohesive partnerships with our Fundraising, Marketing, Community Services, and Operations teams to identify and capture their business needs and pain points, and collaborates with our team to identify and build CRM solutions. The position will explore and learn new and existing technologies, such as Microsoft Flow, Microsoft PowerApps, and SharePoint.  This position also serves as a CRM trainer for the organization and will create an online training program for staff to ensure that staff receive high quality training on Dynamics CRM and related technologies and processes.

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