M and W: 8:30am - 6:00pmT, TH, and F: 8:30am - 4:30pm
Seattle University utilizes an early warning system that is designed to connect struggling students with faculty, advisors, and campus resources. Faculty submit academic alerts or submit progress checks through a software program called Starfish. These alerts are normally for students who are not regularly attending classes, are struggling with assignments and tests, or are experiencing urgent personal concerns or issues. If you are issued an academic alert, you will receive email notification from Starfish which will include specific instructions from your faculty. You may also have additional follow up from an advisor in the Arts & Sciences Advising Center. All of these prompts are designed to connect you with your academic advisor and the faculty member who issued the academic alert. You can log-in to Starfish and learn more about the program by logging into SU Online and selecting Starfish from the "Academic Interactions" section of the student menu.
After the withdrawal deadline, withdrawal status from classes will only be approved in the case of hardship. A Hardship Withdrawal is granted by the Assistant Dean for Student Academic Support, only for reasons relating to death of a family member, catastrophic illness in the family, or an illness and/or an injury to the student. Hardship Withdrawals may be granted for any number of classes in a quarter. In addition, students granted a Hardship Withdrawal may be required to take additional action before being allowed to re-enroll in a following term.
In order to be eligible for a Hardship Withdrawal students must complete the following steps:
More information about the Hardship Withdrawal policy and process is available under the hyperlink "Withdrawal" on the policies page of the Registrar's website. If you intend to pursue a tuition refund, please refer to that policy on the same website.