Albers School of Business and Economics


Heather Quinn

777X Business Operations
The Boeing Company

Company Description

Boeing is the world's largest aerospace company and leading manufacturer of commercial jetliners and defense, space and security systems. A top U.S. exporter, the company supports airlines and U.S. and allied government customers in 150 countries. Boeing products and tailored services include commercial and military aircraft, satellites, weapons, electronic and defense systems, launch systems, advanced information and communication systems, and performance-based logistics and training. Boeing is organized into two business units: Boeing Commercial Airplanes and Boeing Defense, Space & Security. Boeing Commercial Airplanes Boeing has been the premier manufacturer of commercial jetliners for more than 40 years. Today, the main commercial products are the 737, 747, 767 and 777 families of airplanes and the Boeing Business Jet. New product development efforts are focused on the Boeing 787 Dreamliner, and the 747-8. The company has nearly 12,000 commercial jetliners in service worldwide, which is roughly 75 percent of the world fleet.

Job Description

Currently Heather is in Business Operations on the new 777X development program. In this position she manages the program management best practices across the program. She also owns the program execution plan and manages the implementation of lessons learned across the program.

Employment History

Previously Heather was a Business Operations Senior Manager responsible for the 777 Program Management team. In this role she managed successful daily operations, customer introductions, and work statement management for the program. In her first management position, she was a Senior Manager in Business Operations leading the Group Offices team at Boeing Commercial Airplanes (BCA).
Through her 13 years at Boeing, Heather has worked on the 787 program, supported Product Development, was a Contracts Manager, and an Information Technology (IT) Project Manager. Heather joined Boeing in 2001 as a Systems Analyst. Prior to joining Boeing Heather worked as an Assistant Manager at Starbucks and in management at Sara Lee retail locations.


Heather earned a masters in business administration from Seattle University, focusing on international business. She also has a bachelor of arts in international politics from Western Washington University, during which she studied in Japan for a year. Heather also has masters’ certificates in project management from George Washington University and applied information technology from the Information Technical Institute.

Mentoring Objectives & Scope

Expect to have engaging and thoughtful discussions and students to be prepared. Topics could include current workplace issues, career options/alternatives, and whatever the student is passionate about.

When and where do you hold meetings with your students?

Monthly, Mon-Fri, evenings, preferably between North Seattle and Everett

Additional Information

Look forward to working with students, wherever they are at in their career and life.