Transportation and Parking Services
Commuting

ORCA (Student) FAQ

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    How do I enroll in the student ORCA program?

    Students who are currently enrolled in 9 credit hours at Seattle University and do not use a SU parking permit are eligible to apply for the ORCA program at the Permit Store. You will need your SU Email and Student ID number. Back to top

    How do I renew my enrollment?

    If you chose to pay in installments, when it is time to renew your card you will need to visit the Permit Store. If your email is registered with us, you should receive a courtesy email notifying you of the expiring enrollment about note week before your renewal date. This email is a courtesy reminder; students are encouraged to make a personal note of when their enrollment expires. Public Safety is not responsible for missed enrollment renewal dates and subsequent card deactivation. Back to top

    What happens if I lose my card?

    Come to the Department of Public Safety and Transportation office (USB 102) to report your card. You may also purchase a replacement for $10. The replacement fee increases to $25 the second time it is lost, and $50 for the third time. Back to top

    What happens if my card is stolen?

    If you bring a police report to the Department of Public Safety and Transportation office (USB 102), you may receive a replacement card at no cost. The non-emergency number for the Seattle Police Department is (206) 625-5011; enter "2" and then "8" to file the report. Record the report number. Back to top

    Can I put my own money (ie. E-Purse) or a Ferry pass on my Seattle University ORCA card?

    No. It is policy that Seattle University students do NOT add E-purse, WS Ferry or any other transit product to a SU-issued ORCA card. If for some reason you do add these transit products, it may be very difficult to retrieve any excess funds after you are done using the card or upon your graduation from SU.

    Students seeking to redeem or collect E-purse funds that remain on an ORCA card, will need to seek reimbursement of these funds directly from the Seattle Department of Transportation (SDOT). However, before this reimbursement is requested, your card most first be processed and prepared for this request by our office.

    Visit the Public Safety & Transportation office in USB 102 (near the University Campus Store) or send us an email at: transitpass@seattleu.edu and ask that your card is processed and prepped for E-purse reimbursement. You will also receive a letter from our office addressed to SDOT supporting your request. Back to top

    What transit access is included with an ORCA card?

    ORCA is accepted on: Community Transit, Everett Transit, Kitsap Transit, Metro Transit, Pierce Transit, and Sound Transit bus; Sound Transit Link light rail; Sound Transit Sounder commuter rail (includes Rail Plus); Seattle Streetcar; King County Water Taxi (Vashon and West Seattle routes); Kitsap Transit Foot Ferry (Port Orchard and Annapolis routes); Access Transportation service on Kitsap Transit and Metro Transit. For more information, visit orcacard.com. Back to top

    I already have an ORCA transit pass, can I purchase a parking permit?

    If you already have an ORCA transit pass you are not eligible to purchase a parking permit. Please contact our office if you want to switch from a transit pass to a parking permit. Back to top