Note: If your phone doesn’t have an Ericsson
or Aastra logo on the front, it is most likely an analog phone.
How to transfer calls from an analog phone:
- Tap the [Flash]
button or the [Hook switch] to put the caller on hold and get dial tone on a
second line.
- Dial the
extension you wish to transfer the call to.
- Once it starts
ringing, you can transfer the call then or wait to speak with the person before
transferring the call. It is best practice to wait for the person to answer,
announce the transfer and provide any relevant information before hanging up.
- If no one answers and you want to get back to the caller,
press the [Flash] button or the [Hookswitch]. You may need to push it
twice – Once to hang up the current call and the second time to get back with
the original caller.
- To complete the transfer,
simply hang up the phone.