Survey Cycle:
Phase I: OCT-DEC 2009
•Establish Overall SU Survey Response Structure
•Selection of Areas of Focus and Establish Focus Teams
Phase II: JAN-APRIL 2010
•Research Areas of Focus and Present Recommendations for Improvement
Phase III: APRIL – SEPT 2010
•Select, Refine and Plan Implementation of Recommendations for Improvement
Phase IV: begins APRIL 2010
•Implement Recommendations for Improvement