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Reset your Seattle University account password
Seattle University students, faculty, and staff are provided with a single network account. These network accounts provide access to SU applications and services, including email, Canvas, and SU Online.
SU network accounts support two important safety features:
If you are sure that your password is correct, but cannot log onto SU services such as web mail or SU Online, then your password is likely expired.
NOTE: OIT will never ask you for your current password. DO NOT respond to emails that request your current password or redirect you to a non-seattleu.edu website. These are phishing scams, and should be deleted without reading further. Protect your online SU identity by using pwreset.seattleu.edu for SU account password changes.
To confirm that your password is expired, attempt logging into two Seattle university websites such as:
or select one of the following links to reset your password.
I know my password but want to change it
" form will only work for passwords that are not expired.
When setting your password for the first time, changing a forgotten password, or changing an expired password, complete the password reset form.
Check for typos:
If you receive an 'Identity cannot be verified' error message, make sure that you have entered the correct information in each field. See the examples on the right hand side of the form for more information.
Confirm your records:
If you have checked the form for data entry mistakes, but still receive the 'Identity cannot be verified' error, contact the university to make sure that there are no typos in your records.
Last Reviewed on: 2015-01-07