As a member of the University community, you have ongoing and direct
contact with students. This places you in a position to identify
students who are struggling with personal and/or academic concerns. How
involved you want to be in the student's problems will likely depend on
how you see your role in the University, your training, your experience,
and your personality. These guidelines, your knowledge of the services
available, and your awareness of your personal attributes can help you
become more comfortable with determining when and how you wish to
intervene with students.
All students will experience some level of stress. Some will face life
events that are more challenging such as significant changes in a
relationship, the death of someone close, family crises, or physical
illness. Others will face severe difficulty with anxiety, depression,
suicidal thoughts, anger, addictions and even psychotic episodes. How
students respond to these challenges and how these challenges impact
their academic functioning will vary greatly based on their coping
abilities and personal situations.
Sometimes offering to accompany a student over to CAPS will
greatly reduce the student's anxiety about going to see a counselor. If
you do agree to accompany the student, ask the student if he or she
would like you to remain in the waiting room until he or she is seen by
the intake counselor.
If the student does not want you to walk over with him or her, or if you
decide this is not an option for you, it is often helpful to provide
the student with a brief description of the walk-in/intake procedure or
to offer to call ahead and let CAPS know the student is coming.
Unless the student is at risk for harm to self or others, counseling
remains a voluntary option for students. Despite every effort on your
part to facilitate a referral, the student may choose not to follow
through on your suggestion that he or she seek counseling. If you find
yourself in this situation, continue to express your belief that
counseling could be beneficial, and keep your offer of help available to
the student. Document the process for your personal files should you
need to verify in the future your assistance to this student. If a
student is at risk for harm to self or others, please report this
information to Counseling and Psychological Services (206) 296-6090 or Public Safety (206) 296-5990 as soon as possible. If the student is with you, tell the
student that you will arrange for him or her to be seen as soon as
possible by a counselor. If the student leaves with the intent to
disregard your referral, you should call Counseling and Psychological Services and Public Safety.
If you have a concern about a student, feel free to call Counseling and Psychological Services and ask to consult with one of the staff members. Staff
counselors will be glad to discuss specific options for you and the
student. This does not obligate you or the student and often helps to
answer your questions and concerns.
Once a student has been referred to CAPS he or she is
in a confidential relationship. Often students will come back to you
and let you know about their experience. If appropriate, a
representative from CAPS may contact you to follow up or to gain
A referral to CAPS does not the mean the student necessarily will
be removed from class or school, face judicial sanctions or remain in
treatment. Should you feel additional actions are necessary as a result
of the student's conduct, you should contact the Office of Student Development, Public Safety or your academic dean.
Counseling and Psychological Services is open Monday - Friday from 8 a.m. to Noon and 1 p.m. - 4:30 p.m. The office is closed from Noon - 1 p.m. Urgent hours are Monday - Friday from 11 a.m. - Noon and 3 p.m. - 4 p.m. If you need to reach a counselor after hours, contact Public Safety 206.296.5990 and explain that you need to speak to a counselor. Public Saftey will contact the person on call you will be contacted by the counselor.
Visit the Counseling and Psychological Services website here.