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OIT Home » Help Desk » Help Desk Frequently Asked Questions

The OIT Help Desk sees these as the most commonly asked questions.  Don't see what you're looking for? Try our knowledge base. Enter in a couple key words, and there's a good chance you'll find relevant information. If you don't find what you're looking for, we'd love to hear from you.

  1. What are the help desk hours and contact information?
  2. How do I get a network account?
  3. I can't log into my account. How can I reset my password without coming into campus?
  4. My Residence Hall has network restrictions and requirements, what are they?
  5. How do I filter junk email?
  6. What is the link to the Help Desk Insite web page?
  7. What is the MySU portal?
  8. Where can I download the VPN software?
  9. How do I forward my email to another email account?
  10. What is Angel and how do I log in?
  11. How can I access my email?
  12. Where can I find the FAQ in the OIT Knowledge Base?

 

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