Service Now

Login to the Service-Now Help Desk ticketing system, in order to access the Knowledge Base or to view your existing OIT Help Desk service requests. To access the Knowledge Base, login to Service Now and click “View Knowledge Base” in the left hand navigational pane.

If you have problems logging in, you may use the password reset tool at http://pwreset.seattleu.edu or call the OIT Help Desk at 206-296-5571 or toll-free 855-501-0858.

When logging in to Service Now use your full Seattle University email address (for example 'abcd@seattleu.edu' ) and password.

Click here to log in to Service Now.

Announcements

We're not "Shellshock"ed

9/26/14

A critical OS vulnerability - code name "Shellshock" - was announced on Sept 24th. OIT network engineers quickly applied the proper patches to SU resources, preventing Shellshock from seeing your Linux & Mac OSX devices on campus.

Upcoming Maintenance

September maintenance

OIT has completed Planned Systems Maintenance for September 2014.

Services (wired & wireless access) and applications (Email, SUOnline, Canvas LMS etc.) will be intermittently unavailable during maintenance. 

Everything should be working after maintenance is complete; if it's not, we will let you know.

Please check back soon for more details.

System Status

System is Online There are no current network problems or outages.



Service Now

Please click here to login with your SU email address and password.