Service Now

Login to the Service-Now Help Desk ticketing system, in order to access the Knowledge Base or to view your existing OIT Help Desk service requests. To access the Knowledge Base, login to Service Now and click “View Knowledge Base” in the left hand navigational pane.

If you have problems logging in, you may use the password reset tool at http://pwreset.seattleu.edu or call the OIT Help Desk at 206-296-5571 or toll-free 855-501-0858.

When logging in to Service Now use your full Seattle University email address (for example 'abcd@seattleu.edu' ) and password.

Click here to log in to Service Now.

Announcements

Browser/certificate warnings

10/14/14

Recent improvements to website security may generate warnings on the browser(s) you use to visit your favorite websites. Websites around the world (and at SU) are replacing older "SHA-1" certificates with newer, stronger "SHA-2" certificates. While we update SU websites, you will want to keep your internet browser up-to-date with the latest patches.

Upcoming Maintenance

October maintenance

OIT will perform Planned Systems Maintenance on Friday October 17th from 6pm - midnight.

Services (wired & wireless access) and applications (Email, SUOnline, Canvas LMS etc.) will be intermittently unavailable during maintenance. 

Everything should be working after maintenance is complete; if it's not, we will let you know vie email & this website.

System Status

System is Online There are no current network problems or outages.



Service Now

Please click here to login with your SU email address and password.