Self -Service Support

As a fast and easy way to resolve your problem, check out the Top 10 list below.

 Top 10 Requested Support Articles 

  1. Reset your SU password
  2. Connect to SU_secure Wireless
  3. Connect to a Printer on a Windows XP Computer
  4. Connect to a Printer on a Mac OS X Computer
  5. Virtual Private Network  
  6.  Learn more about the Exchange 2010 Email Upgrade
  7. Use VPN on a Mac OS X Computer
  8. Connect to Network Drives on a Windows XP Computer
  9. Connect to Network Drives on a Mac OS X Computer
  10. Forward your SU Email to a Personal Email Address
    11. Last Updated: 05/09/2013

     

    If your problem is one of the Top 10, click on the link to access an article with detailed instructions on how you can resolve your own problem. 

    If your problem is not listed in the Top 10, please log-in to Service-Now to see additional support articles for a wider list of issues.

Announcements

Resolved: EGRN west network outage

5/24/13 10:30am

The service outage affecting the west side of Engineering building been resolved. All wired, wireless, and telephony services are fully operational. Thank you for your patience.

Upcoming Maintenance

Planned Datacenter Maintenance

The next Planned Datacenter Maintenance will occur on Friday, May 24th from 6:00pm - midnight.

Please check here for more details.

System Status

System is Online There are no current network problems or outages.



Service Now

Please click here to login with your SU email address and password.