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Computer Refresh Program (CRP)

The Computer Refresh Program (CRP) is an initiative to ensure the timely and efficient replacement of the computers used in our classrooms, computer labs, public spaces and offices. The goal of this initiative is to provide Seattle University students, faculty and staff with current and reliable technological tools for their work and studies. Because computers are a key tool in learning, teaching, and working at Seattle University, the implementation of the CRP is a positive step in responsibly utilizing our tuition-driven budget while ensuring that our students, faculty, and staff have the necessary computing resources.

This initiative ensures that every computer owned by the university is replaced after four years of service. The cost for the replacement is funded at the university level and is managed by OIT. This eliminates the need for individual cost centers and/or divisions to bear the cost of computer replacements for desktop and laptop computers. Consolidating the university’s purchasing power allows the university to save money. In addition, the CRP features four standard models (Mac laptop, PC laptop, Mac desktop, and PC desktop), allowing replacement machines to be kept in stock.

*NOTE: CRP does NOT include monitors, docking stations, and other peripherals. We only supply the computer itself. If you need extra equipment then that must be paid for by your department.

Request Replacement Inquiry

To find out if your computer is up for a replacement, please email your  Computer Name (i.e. EGRN100X-123456 available at http://mypc) and Serial Number/Service Tag to CRP@seattleu.edu.

PC Users: Please include the Computer Model, located on your computer (i.e. Dell Opiplex 745, Lenovo 7479AD7).

Mac Users: Please include the Version of the Operating System the computer is running (i.e. 10.6.8).

Related Information

If you have any questions not addressed by these resources, please email the Computer Refresh Team at CRP@seattleu.edu.

Announcements

Office 365 for SU students

Fall Quarter 2013

All Seattle University student and alumni email accounts are migrating to Microsoft Office 365. Office 365 provides active SU students with free access to online data storage and web-based versions of Word and Excel. All students - including alumni - keep their SU email for life. For more info please visit http://www/oit/ServicesDetail.aspx?id=120893

Upcoming Maintenance

Planned Datacenter Maintenance: 10/11

The next planned datacenter maintenance is scheduled for Friday October 11th from 6pm - midnight.

Datacenter services - such as Exchange email, internet connectivity, and SUonline access - will be affected.  Please check back for more information.

System Status

System is UnavailableEktron CMS

We are tracking several issues with the Ektron CMS system and with web applications such as Schedule Planner and Course Description Editor. University website editing issues can be resolved by changing browser settings to allow embedded content, or enabling Compatibility View. Missing or disconnected web content items can be resolved by OIT personnel. Please contact the SU Help Desk to report faulty web content items.

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